The UPS Store,

4850 Golden Pkwy Ste B, Buford, GA 30518, United States

"There was a mistake made on my shipment and the people that took care of me made sure everything was corrected before it was shipped to the wrong address. I truly appreciate it and this shipment is very important. We don’t normally come pass good people like this these now and days but you guys approve it to us each and everyday. Thank you for all of the help words can’t even describe how thankful I am for everything you have done for me."

"The staff is always very helpful, especially when doing returns or shipping things out even assisted me when there was a grumpy postal employee who was honking at me because I had parked in front of the store even though I’m handicap, he didn’t seem to care, but they were very polite about the situation. Kudos to the staff here for caring."

"Dropped a package, Said it was going to be delivered by 7pm the next day. No package, Updated in tracking it is on its way. Call customer service UPS say that an email regarding this package would be sent by 10 am. No email. Call this store, they said there was no packages there and it must have not been scanned, they would call the hub and a manager would call me back between 1-2pm. Called back to the store at 3pm was told we are just a franchise and that they couldn't help me. Argued with them and they said they didn't get any message. Then said that I needed to call customer service and customer service says it never left the store. WHERE IS MY PACKAGE?? No one here cares where your package is and doesn't care to try to find out or have any sense of customer service."

"My Amazon return could not be processed because for some reason, it needed a box. Mind you, it came in a thick zippered plastic bag, NOT in a box, from Amazon. UPS wanted me to BUY a box! Why should I have to buy a box for FREE returns???? Sounds like a ripoff to me. Thanks for nothing, UPS Store. Added: The returns I was able to process still haven't shown up as processed by UPS 4 days later!!!!!! Can't get my refund because of it!"

"Yari was amazing!!! Scanned all documents to computer. Emailed to attorney. Notarized legal documents. Helped with witness list. She was courteous, professional, and very knowledgeable. Store is clean. Her manager brian ran entire store flawlessly by himself while I received help. This is the only store I will ever use. I love it here."