The UPS Store

"Have been here in the past without any issue. Now with two new people who refused to take a package that said USPS/ UPS innovations and refused to tape up the box without the cost which in my experience has been pretty customary. I tried to call the customer service for the company in which I was returning merchandise to to clarify and the woman kept telling me reasons why they wouldn’t take the package without finding out whether the company wanted it returned to UPS. I will gladly take my business elsewhere. Unnecessary hassle and unwillingness to help."

"On more than one occasion, this store has expressed refusal to serve customers based on policy. Never met a more reluctant franchise to conduct its core business. The one by Publix is significantly more flexible, solution-oriented, and generally kind. Don't waste your energy here."

"Came in 10 minutes before closing with a rather large item. J was able to get me set up and out the door for a fair price and in a timely manner. Will be my new go to moving forward. Excellent service."

"This is a very clean and efficient location. The customer service is top notch and they go above and beyond and they make sure your package is packed accordingly. Shout out to J and Deedee for always having a yess can do attitude"

"This UPS location is the most efficient in the area. They go out of their way to get the customers in and out as quickly as possible. I will only use this one from now on. The other ones in the area are miserable and couldn’t care less about their customers. I also appreciate that this location is open later on Saturdays and is open on Sundays. The customer experience here is fantastic!"