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The UPS Store
12850 Georgia 9, Alpharetta, Georgia, United States
About the The UPS Store
The UPS Store at 12850 Georgia 9 in Alpharetta, Georgia is a one-stop shop for all your shipping, printing, and business needs. As a full-service finance and store institution, we offer a wide range of services including packing and shipping, printing and copying, mailbox services, and more. Our knowledgeable staff is always ready to assist you with any questions or concerns you may have. Visit us today for all your business needs.
Photos of The UPS Store
12850 GA-9 Ste 600, Alpharetta, GA 30004, United States
Opening hours of The UPS Store
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 17:00
Sunday:
10:00 - 15:00
Reviews of The UPS Store
"I had an awesome experience at this UPS compared to others. They offer a very easy way to print labels (just email versus having to log into my computer at other places). More importantly, the guy at the front desk was super helpful. He also helped me to tape my label as well as my package. At other locations, they usually expect all of this to be done by oneself and just to keep the package ready. I highly recommend this UPS location."
"1 star will have to suffice, would give this place zero if optional. Go literally anywhere else. I know one worker isn’t a reflection of the whole establishment, but unfortunately when they’re the person you’re dealing with for interactions it stains the whole place. Lady at the front was rude and disrespectful. Treated me like I was a dumb child who couldn’t follow basic instructions even when I would politely state I couldn’t understand what she was saying. She had a very thick accent and while I understand the frustration she probably feels consistently being misinterpreted or misheard. She was not extending the same understanding and patience to me. Asked for help with a shipping label, she misheard and directed me towards and email, I was looking at another sign, to make sure all the items in my package where able to be shipped, and she snapped at me twice to look at the email. Additionally, when I could not understand was she was asking about one of the items, instead of explaining it differently, she snapped at me three times and yanked the item from my package and said whatever it was again. Frustrated at this point and embarrassed as she was making a scene in front of the whole store I simply said yes to end the interaction. If you enjoy being made to feel like a fool, or dumb for respectfully asking questions or asking then to repeat a question then this is the perfect store for you. I myself have worked in customer facing jobs, I understand that it can be difficult and people can make things harder. But this was my first time shipping anything off and I would have appreciate the same kindness and patience I was giving her, back to me."
"Cannot believe I'm publishing a review on Google at all ... let alone for a UPS store. No sense of urgency, employees act as if they're doing YOU a favor, AND 2ND time they lose an amazon return package. I take it packed and ready to go - they just have to scan the QR code. I see them scan and somehow the item never makes it to Amazon. Mistakes happen but combined with the attitude, it's a complete lack of care."
"Absolute rude lady working there, any time I go in she’s always rude for no reason. I just go to drop a package off for usps and she has to make an issue about it for no reason. All i needed was the label tapped on and I could just drop it in the bin, not asking much. She needs to be talked to or fired this is now the 3rd time she’s been like this when i’ve come in."
"I recently visited the UPS Store near by in Alpharetta (12850 Hwy 9, STE 600, Alpharetta, GA 30004) like last week. It has all kinds of services like courier/shipping service, faxing, notary services, printing, computer accesses, etc. The service there was good. The workers there were so polite and kind. The purpose of my visit was about shipping. I wanted to send a package to my relatives (out of state). They received the package and they told me everything was well packed and not damaged. And the prices were also so reasonable. Overall, I’m very happy with the service."
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