The UPS Store,

6175 Hickory Flat Hwy #110, Canton, GA 30115, United States

"Today I walked into the store to return an Amazon package. Never have I seen staff at UPS being so rude. Owner and the management should consider training the employees to smile and be courteous to the customer. You are in business just because of customer’s like us. Garrett definitely needs customer service training."

"Upon frequent visits to The UPS Store, I've observed a concerning pattern in customer service, particularly with an employee who wears glasses. It's understandable that anyone can have an off day; however, this specific lady seems to be perpetually in a state of dissatisfaction. This consistent negativity affects the overall atmosphere, making interactions rather unpleasant and unfortunately overshadowing the services provided by the establishment."

"Sadly I have to write a review for this ups store in hopes they will fix the issues with employees. I used to ship all the time with this store and had a great experience until they got new workers. I feel like every time I come in I am being a Burden on them and they have the hardest time taking my simple package. My wife comes in and also says the same thing about this place always being annoyed at you for basically walking in. The staff needs to know that this is your job and your job is to accept packages. Like someone said, if you don't like your job then get a new one. I will most likely go to a different store from now on, like Crabapple down the road."

"Management seriously needs to get these employees in check. They’re always super unfriendly but today was a completely different story. I heard them audibly complaining about the number of returns the customer in front of me had. Then I had to return to drop off two large, heavy boxes. Only 2 other customers were in the store at that time and one was helping with prints so I asked if I could set the boxes at the other register while I unloaded. He said sure. The store filled up as I was being the other very heavy box in so I left it at the empty register instead of moving them both to the back of the line. I was waiting for the other employee to finish with the customers paperwork. The other employee left the register he was at to come to me and very rudely tell me “get in line next time, don’t just come to an empty register.” I understand where he was coming from with that but there was a much more professional way to say that. Furthermore it would have been a completely different story if the other customer hadn’t told me it was fine. If you hate you job as much most of you appear to almost every time I come on there GET A DIFFERENT ONE. Don’t take it out on customers."

"I'm a 20 year resident of Hickory Flat. I also feel compelled to write a review after seeing other negative reviews. I frequently visit The UPS Store and each time I have received excellent service. And, it gets busy sometimes, but the employees help each customer one at a time as it should be. And they have been helpful when explaining other services."