osbornes plumbing llc

"He called back on a Sunday when nobody else would, started the job immediately as an emergency when everyone else said two weeks. I give five stars for that."

"Haven't returned my phone call fromm a week ago."

"Beware! Mr. Osborne came to my house to clear out a clogged drain. First, the snake he brought broke so he had to go rent a different one. He apparently selected the wrong size, so he had to return to the rental business a second time to get a different one. He NEVER located the clog; instead, after a few successful flushes of the toilet and running the shower for a few minutes, he declared the problem fixed. He presented me with a hand-written bill on a tiny piece of paper for $500. When the check touched his hand, he somewhat proudly told me that he, "only guarantees his work until he backs out of the driveway." Within 12 hours I had raw sewage pouring out of my downstairs bathroom, bubbling out of the toilet and spewing out of the bathtub. I immediately called Mr. Osborne. He defensively told me that he had fixed the problem and that he does not guarantee his work. He offered to return, but he would charge me for another house call. Obviously I refused. I called a different company and they had the issue completely resolved in 15 minutes and charged me 1/3 of the price that Mr. Osborne did. It has been a month and our clog problem has been completely resolved thanks to the quality work of the other plumber who obviously possessed the skill, equipment, and expertise that Mr. Osborne lacks. I am so outraged that I am reporting him to the Better Business Bureau."

"Mr. Osborne did good work at my house and was an honest and friendly plumber. I will us him again."