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Mound Cleaners Inc
300 7th Avenue, South Charleston, West Virginia, United States
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About the Mound Cleaners Inc
Mound Cleaners Inc, located at 300 7th Avenue in South Charleston, West Virginia, is a professional dry cleaning institution serving the Kanawha Valley for over 100 years. With three NuWay Cleaners locations and one Mound Cleaners location, they offer expert dry cleaning and laundry services for both residential and commercial customers. Services include cleaning clothing, drapery, rugs, and more to help extend the life of your items. Convenient pickup and delivery services are available for Charleston-area customers to make your life a little easier. As a Sanitone Certified Master Drycleaner, NuWay Cleaners and Mound Cleaners take pride in caring for your items as if they were their own. Visit one of their locations in Charleston, WV, to learn more about their services and why they should be your new dry cleaner of choice. Contact Mound Cleaners at (304) 744-5189 for more information.
Photos of Mound Cleaners Inc
300 7th Ave, South Charleston, WV 25303, United States
Opening hours of Mound Cleaners Inc
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
08:00 - 15:30
Sunday:
Day off
Reviews of Mound Cleaners Inc
"Not even sure where to start. I’ll start with recent experience number 1. My wife drops off our shower curtain around the first week of November. This is a custom made shower curtain, from fabric that is no longer available. Not cheap. If it were a cheap shower curtain, we would throw it away and get another like most folks do. Several weeks go by, we have to call and see if it’s ready. Pick it up and are told “it’s no charge”. WHY?! What happened? No one could tell us anything. Take it home and it’s shrunk and distorted. Call them immediately The owners daughter tells us they didn’t do it. Then says we’re lying about the cost. Then says they may pay some to replace it. Then agrees to try and fix it. We drop it back off to see if they can fix it. A few weeks go by, never hear anything. Call to see if the custom drapes I dropped off were ready (dropped them off before the shower curtain was ruined). So no drapes after a month, but the shower curtain is “fixed”! No one called to discuss how they planned on fixing it. Or to tell us it’s ready. They CUT IT OFF! (see photo) They cannot call and get an ETA of our drapes. If they think we’re lying about the cost of the shower curtain, let’s hope they don’t mess up our drapes! They were nearly 10x the cost. They need a better system. Maybe take a photo of the item being dropped off and have an employee and the customer sign an agreement of the condition and a description of the item.They need some better communication skills. They are not customer focused at all. There is ZERO percent chance I would recommend this dry cleaner to anyone."
"They always do me right, takes a bit longer for bedspreads but that's understandable"
"They do a good job ... pretty friendly people. They sew on all my son's scout patches."
"brought in two items, a dress and a suit. The dress was not pressed, wrinkles and creases everywhere and the suit came back with holes. I am so upset over this because these are for my wedding. Horrible service. Now I have to find someone else to take care of this for me and do it correctly. If I could do 0 stars, I would."
"Good place for dry cleaners, but terrible if you want suit altercations or fittings. I paid $65 dollars to get my suit hemmed and fitted, and it was like they didn’t do nothing! I ask the lady there something about the suit and she said “well i’m not a professional”……wow, I really trust you lol She was very rude btw I don’t mean to be mean but please treat your customers well!!"
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