Rainbow Restoration of Kanawha & Putnam Counties

"These guys were great! Showed up on time for estimate and day work completed. They got all the mold taken care of, everything sealed so it shouldn't happen again. Actual cost was less than estimate. I will use them again if needed and highly recommend them!"

"They came real quick. But they failed to put their drain hose properly in the bathroom sink. I was not living in the house at the time. I came home to grab more clothes and I found the hose pouring on the sink counter then onto the floor. Which it damaged my floor. They blamed it on my cats but the bathroom door was closed and they did not have access to it. They had a contractor come and do the rebuild and he did a very sloppy job. He destroyed my sink vanity and didn’t put the floor completely on the floor. And the living room very poor drywall job there is a noticeable seam down the middle of the room that is cracked. The corner where the wall meets the ceiling is very wavy. The estimate that was given was way over what was done. They want to charge for repairs that was never done. And the contractor broke my ceiling fan and it is not usable. Would not recommend them nor their contractor. And because I questioned the estimate the owner wants so scare me with a letter from an attorney. Shop around before you use these crooks"

"Our home of 43 years had to be sold because our house was so damaged by fraudulent work done beyond the mold remediation. We paid 48K to settle the bill. 20K from the the proceeds from the sale of our house.. It would have taken thousands of dollars to repair all the damage and replace 2,000 square feet of carpet. Insurance will only pay $2,500 for mold damage. In good faith we chose him because we go to church with him and thought we could trust him! I have been so crushed it has taken me months trying to decide if I could still attend the same church. The greatest loss is to our family. Our home was 3600 square ft. in a beautiful neighborhood. I did so much creative soulful gardening there. It was a joy for the whole street. One of the evergreens,“Christmas Tree”, that is now 18ft tall came as a seedling from my parent’s grave site. We have five children and eight grandchildren. All 20 of us could be together for holidays and birthdays. Thanksgiving was the holiday it was a given those that could would be there. . That will not happen again! For 20 years it has been the USArmy’s permanent address for our career military family with 3 of my grandchildren. They have lived in six states and two countries in Europe. They always knew it was their one constant home. It was the kids favorite place to go to even more than vacations. It is heartbreaking their constant home is now gone. The emotional toll on our family seems insurmountable. I have been physically sick and have cried this year more tears than my whole life!!!! I have been in so much pain and grief. This was not just a house it was my home. My home was my living, breathing family!!!"

"Rainbow International completely exploited my elderly parents. They had a water leak in their home which subsequently developed mold. The mold was mitigated, but the charges and markups were exorbitant. For example, Rainbow subcontracted Stanley Steamer to do duct cleaning, who usually charges "

"Would be GREAT if they knew how to drive. If they can't do a simple task of parking, i definitely wouldn't trust them do to anything else!"