Economy Honda Superstore Service

"The absolute worst dealership a person could give business to. Extremely rude customer service in all departments, even all the way down to the maintenance department. Was not very helpful, or willing to work with us. Went 20 minutes down the road to Honda of Cleveland and had an awesome experience and purchased a new car with them."

"I had my transmission fluid replaced and it was done in a timely manner. I informed the service tech of their website service special and confirmed the price when I dropped off the vehicle. When I was paying the bill they said it was about $20 more than I was quoted. I showed the website to the cashier and she said the only thing she could do was provide a 10% discount. When I got home I discovered it was still about $10 more than it should have cost. Pretty disappointing."

"Very pleasant experience. Staff is so friendly and helpful. They serviced my car in a timely matter and were very accommodating. Definitely a positive way to keep my business. I will be going back for all my car care needs. Thanks Economy Honda! You guys are the best!"

"Had a great experience at Economy Honda for service on my car. Service advisors (Jeff!) were friendly, knowledgeable, helpful and transparent when it came to advising what needed to be done. I waited at the dealership but didn't have to wait too long before the car was ready to go - and freshly washed!"

"I have not had a bad experience with them. They are always polite, friendly, helpful, and the location is always clean. I even called the day before and asked about getting an appt, prepared to not get one the next day and I would have to wait, and they got me in the next am to get my car fixed. They found issue and resolved it. It was initially going to take like 5 hrs to have everything done, but they were able to get me out of there in 3.5 hrs. They didn't have to do that and I would have waited because I needed to get me car fixed, but they did. I was so stressed that day, it was my first day off after working 3 12hr shifts, and I was tired, plus I ended up having to pay $1k to get my car fixed. The workers getting me out of there sooner literally meant the world to me that day. One time I ended up waiting longer than I should have for the service I was getting done on my car and they offered me a 10% discount on the service that day. They are great about communication with the customer and they always wash your car after each service. They have a comfortable and clean waiting area where they have complementary tea and coffee. They have always done right by me."