Big Sandy Superstore

"John in appliances and McKenzie in furniture are wonderful to deal with and they helped us to ensure that we received every rebate available and clearly explained our options for financing. They truly are an asset to Big Sandy in South Point. We will definitely be back to purchase more from their phenomenal sales team."

"McKenzie was an absolute dream to work with and helped us make decisions based on our needs. She was the epitome of poise and her sophisticated taste helped us tremendously. Her no pressure sales approach afforded us time to think carefully about how best to proceed with the pieces we needed most. You will not go wrong with McKenzie as your sales associate. She’s a rockstar!!"

"Salesperson was nice. I would NOT suggest ordering any furniture. Only buy what is already in stock. Unless you do not mind to wait a very long time to receive it. The timeframes they give you are not accurate. It could possibly be months later when you receive it. If I would have been aware of this, I would not have ordered the furniture. The person taking my payment probably should not be working in customer service. Not nice. Made me feel like it was a bother that I was there at the store and they had to help me."

"I cannot be happier with the experience I had with big sandy in south point. They helped me get all my bedroom furniture, and a couch. They were able to help me get financing so I didn't have to pay out of pocket for anything. The delivery was exactly on time, the driver and delivery guy with him were super quick and very good at their job getting all my items up 2 flights of stairs and into my apartment. They did an excellent job and I cannot say enough good things about my first furniture buying experience. I won't need anything for a while now, but when I do, I know exactly where I am going again for my next purchase. Shout out to Anna for Cosbie for taking the time to go over options with me and letting me take my time in my decision making process and not rushing me while I looked at soooo many options till I found exactly what I wanted. Thank you all again! I am extremely satisfied with my purchase."

"The people were nice and were able to help the best they could. I liked that Dale checked in with us then let us be without hovering but was available for questions when needed. However, the store's selection was minimal and what is available has a month delivery date. Some of the items advertised were not even there, and they hadn't sold out. They just didn't have them."