Busy Beaver,

215 Marion Square, Fairmont, WV 26554, United States

"I use to like this place until I got charged for an 1/8th sheet of lauan and magically the computer charged me for a 1/4 sheet of lauan then when I complained about it I had to explain to the 3 braindead employees that dont ever help you on the phone and are completely oblivious to construction terms. Hopefully this day company gets some employees with common sense"

"A little over priced on stuff but Handy store to have in town. Very convenient."

"Nice guy... but slow The ramp into the plaza isn't very truck friendly"

"The ladies that assisted me were super nice, one really knew her stuff and helped me out big time. The place looks great and ordering online for pick up is easy. Also got a great deal on off the deal of the day on the website."

"Ordered window replacement panel in August. After weeks of calling for updates finally got a delivery of 10/14. Called 10/15 to see if it had arrived and I was told the manager was out and they couldn’t tell me, they went on to say manager wouldn’t be back in until Monday. I asked if there was anyone else that could help me and they said no. I asked if they could call someone since it is supposed to be lows in the 40s and still no. So I said basically I’m SOL and the response was yea I guess so. The reason I gave them 2 stars was because I didn’t have to deal with this on the original order of the windows. That’s another story - ordered new construction windows and they put it in as replacement windows. They did make it right but was a delay for sure. Very irritating that no one can just tell you if an item you ordered and have been waiting on for 7 weeks is in so you can pick it up. Also got all my toilets, fixtures, T1-11 and several other items from them trying to support a local business. I’m sad to say will be going elsewhere going forward. Not that one person matters to them but did by several trailer loads of stuff off them since they have opened. ** ordering process was great - follow up service and ease of getting items is very subpar. I can’t say if it is the right window or not because that’s delayed until Monday I guess.**"