Bath & Body Works 2 Crossroads Mall, Mount Hope, WV 25880

"Can't call beckley store in west virginia. They ask for extensions. What extensions. They have none. Just want to talk to someone and then they hang up"

"Very pushy workers, need to calm down quite a bit, especially Brynne and Sherri, they are so annoying, Brynne hounded me when I walked in and her voice made my ears bleed, and Sherri…. Sheeeesh. Makes me want to wear ear plugs when I walk in this store. May not even return."

"Every time I go in here to shop , I am constantly harassed by workers you cannot look for 2 seconds without being hounded. I understand it’s their job and they are pushed to do this …but if only management and the higher ups realized ..how much money is walking out of the door because of the constant harassment…then maybe just maybe they would come up with a new tactic …."

"Had the best experience today. Not only did I get some really great candles for a great price the customer service was excellent. Rachel a sales associate was so helpful. She helped me find the perfect candle holder. She also went out of her way to help me find a candle lid. I was purchasing some candles that were on clearance and they did not have lids. Rachel went above and beyond to find me a lid. Rachel was super friendly and she really made my experience better."

"I received the best customer service ever. My merchandise was ordered online by my daughter in Texas as a gift. I was in WV visiting family and realized there was no scent to the products she ordered. I took them back and they were replaced instantly. I was very impressed and would highly recommend getting your products from this store."