McDonald's,

2930 Robert C Byrd Dr, Beckley, WV 25801, United States

"I mean it's McDonald's but somehow this place gets worse and worse. I don't expect much but this place is a train wreck. Got charged with the wrong order (didn't want to even argue that at the time) then got the wrong food after a 10 minute wait. I didn't even care by that point....I would recommend a different location."

"One of the dirtiest and rudest McDonald's I've ever visited. Staff speaks loudly and inappropriately..food wasn't cooked thoroughly and trash all over the place. Surprised it was as crowded as it was but it is on a busy corner."

"It was quite busy while we stopped there. I did like the variety of seating areas. The table wasn't as clean as I would prefer, but I think it's just because it was so busy. The employees were nice."

"Things were OK here, but management needs to take care of their store. Food Everything we expect in taste and value, rewards were amazing, fed family of 4 under $15. Service Evan was amazing! He had a great, friendly attitude, no request unanswered. He knew just how to work rewards and deals into our order and walked the items out to us! Atmosphere The eating area inside was OK, tables clean, floor swept. The menu board had 3/4 panels black, 1 broken. When asked what happened, they said "We're not sure what's going on, we've already replaced them once and now one's broken. " Outside seating not maintained, green mold/moss/lichen/?? On white seating, giving a neglected feel. Men's restroom was dirty, with non-functional locks. Ladies restroom also dirty, small stall had non-existent lock and damaged paper dispenser. Overall We loved the staff and the food, but they need to pretend the building is important."

"How do you forget the chicken on a deluxe chicken sandwich? When I took the sandwich back the girl at the counter already knew something was wrong. She took it over to two managers and showed them. Only thing he said was guys I end a chicken sandwich this time woth the chicken on it. Never once did a manager come over and speak to me. Only the girl apologized to me. I also order a plain triple cheese burger with no bun. This item I did check before leaving the store. The tag said all that. But some how only think they got right on this item was the no bun. Not the greatest cooks here."