SmartStyle Hair Salon 2900 Pike Street, Parkersburg, WV 26101

"Kayla is amazing!! Always does exactly the best color and cut"

"The girl that I use for my perm for my was extremely rude and then because she had to use two more rods she charged me an extra 25 for a partial perm on the very top of my son's hair. It wasn't an overall hair thing. She wasn't patient. She was very rude to him. Definitely will not be going back she definitely cheated me out of money for sure. Then my son left with two bald spots in the back of his hair when she cut it. So definitely not happy."

"I stood for ten minutes at the front of the store in the yellow outlined box. I was not greeted or recognized. I was not even give the common courtesy of a look in my general direction. Customer service starts the moment a customer walks in the door. This facility has some very poor business practices."

"Kathy was very sloppy in her appearance (apron pulled off to her side and hair randomly Bobby pinned back) and her hair cutting. The cape was barely placed over my husband, and not tightened, letting hair fall all over him and his clothes. There are bald circles and lines in his hair and it is very uneven (some longer hairs poking out the top, and side burns are uneven and the back is very wavy at the base. That is just the start of the issues, my husband and myself have both been there before and saw Emily and Shirley (who I believe is no longer there) and they have done a good job, Kathy has been there just as long if not longer and she some how still managed to not give my husband a decent cut. He asked for a bald fade with the top being about a 3, leaving enough to spike up in the front."

"So I decided to get my hair cut off after work yesterday, ran out here ( because I've had it done here once before and a different girl did a great job ) and it was by no means the experience I wanted! After she got done cutting my hair I pointed out that the right side was shorter than the left side and patchy. She said " oh that's just how your layers are laying ". Realizing that she obviously skimmed by schooling and didn't have a clue what she was doing , I kept my mouth shut and left. Low and behold I get home and fully straighten my hair and yes, it is significantly shorter than the other side and patchy. Obviously smart style hires from the bottom of the barrel and I will never be returning to another one. Maybe if the girl had quit complaining with the other about their job and pay, she could have focused a little harder on what the hell she was doing. Now I have to find a really good hair stylist and slowly get my hair evened out and get my layers faded in better so they don't look so butchered!"