Valley Storage - Inwood

"I’ve utilized the storage facility a few different times. This experience wasn’t as great as previous. I spoke with a young lady on the phone at the inwood location they expressed that she was a new hire. She couldn’t answer my questions and provided me wrong information. I did thankfully question it and called back and spoke to a lady at the contact center. She was wonderful and straightened it out. Overall not a bad experience"

"It's a lot better than Ridgeway Self Storage. The pot holes were probably worse than Baghdad in 2005.... The insurance is definitely a ripoff though, I pay $8 for 2k in coverage with rodent and water damage but some people are dumb and go with the flow and pay the extra $15 or $12 I can't remember. As far as prices go, if they go any higher it might as well be a hotel but whatever. At the end of the day Ridgeway lost business, I think when I blasted them on Snapchat they decided to fix those outrageous pot holes. They did it a month or two later. Either way I am ok with my storage unit experience so far."

"The gentleman at the tabler station location was amazingly helpful. Walked me through everything, joked around and had a great personality."

"Halley is a blessing to work with, very kind and caring. She honestly makes a person want to be a customer there. She goes over and beyond on customer service and amazed me how nicely kept everything was.(I’ve never seen managers out picking up trash behind customers and even the construction company tgg he at is there, but she does) I’ve been a customer there for almost 10 years and she is truly the best mgr this facility ever had."

"Never had any issues. If you pay you stay. Was there for 3 years. Moved out because we were finally able to buy our house and no longer needed the unit."