KFC,

2 Trace Fork Blvd, South Charleston, WV 25309, United States

"2 vehicles in the lot, drive through announced that there would be an extended wait on any orders, 5-20 mins. Accepted and placed order, no response. Arrive at the window and was asked if I ordered and actually spoke to someone. How else would I be aware of the delay? Employee comes back to the window and states they do not have some of the cuts. Ok, can you substitute? Charge my card and then I am told to pull out front. Ok, understood the delay that was explained. As I park, Employee is standing at kitchen door smoking. Put a customer in a drive though on hold so you can smoke... Not the first bad experience here, but finally posting and will not return."

"I always get what I ordered, they’ve had me pull ahead of the window a couple times because of waiting on chicken to be ready but that’s perfectly fine with me, just means my order will be hot n fresh. Thank you Melissa and the rest of the gang for getting my order ready. A.J."

"Always getting my order completely wrong I live 36 minutes from this location and I just ordered a famous fill up bowl with a side of Mac and cheese yet I got a bowl of rice with green stuff in it and some kfc nuggets…… absolutely ridiculous."

"One of the best spicy chicken sandwiches for fast food. I like to get the spicy chicken with extra spicy mayonnaise and then add ranch to it. The Nashville hot chicken is pretty good too considering it’s fast food. This particular location has always been friendly and quick. The food isn’t always 100% consistent but that’s to be expected from a fast food chain, so unless a location is consistently bad, I don’t hold it against them."

"I liked the place. Good food, nice hospitality, and quite fast service. They even gave us one complementary dish for being slightly late, thats sweet of them. I apreciate that."