Subway

"charged my card then said it didn't go thru. I showed them on my phone that it did go thru but wouldn't give me my food. i was told it would put my money back on my card and never did manager told me to come back and would give me food or my money back. so after a 3rd trip she says i have to bring a copy of my bank statement. I'm sur its no big deal to them but that's 2 to 4 subs a week the will lose a sale on."

"I ordered a sandwich for home delivery. The sandwich was great and so were the cookies but I did not recieve the Coke I ordered with my meal."

"The sub's were made completely wrong. Went in to have them fixed and they were nice but we were hungry so I didn't have them fixed right. They added my lettuce to mine and cut the other but my bread was incorrect toppings missing and neither was toasted as should have been. Instead of Italian herbs and cheese bread I ended up with plain white. But we were hungry so we just ate them"

"This subway needs to work on their customer service. They were rude and made me feel like they didn't care about my service. I specifically asked if their was sweet tea. The workers said there was. I went to the sweet tea area and tasted it and it was disgusting. So then I said, "this is not sweet tea" and the manager said, "no, it's lemon tea" Okay. I was fine with that even though they themselves told me wrong. So then I asked the closest worker to me if I can switch out the small drink that I've purchased for a Gold Peak drink. She looked at the manager and then they all proceeded to ignore me right in front of customers. Me being an introvert person, I just stood there for a second, threw away the drink cup and walked out. And they watched me walk out. Sad. It may not seem like a big deal but me being an introverted person and having social anxiety as it is...they definitely were no help either. Please do better."

"Wonderful folks prepare your lunch for you!! I've been eating at this Subway for years and LOVE it. The regular folks are friendly and fix delicious sandwiches. Unfortunately, there's a new area manager who's been hanging out at this restaurant and she had the audacity to make me stand there, my sandwich fully ready to go, waiting to check out while she asked one of the employees about an invoice. I could tell the employee was uncomfortable being asked about paperwork while there were customers in line, but the area manager just kept saying to me, "Just a minute, ma'am." I finally said that I had to go and to please ring me up. This restaurant was darned near perfect until this AM showed up. She would do herself - and especially this restaurant - a favor by just moseying down the road. She obviously doesn't have her priorities straight. Customers come in because they're hungry and in a hurry. I didn't care about her invoices or anything else except my food. So, keep on visiting this restaurant and if this AM holds you up, just remind her that you're HUNGRY!!! :-)"