Wendy's 307 West Main Street, Ripley, WV 25271

"ON 12/22/23 I CAME IN WITH A LARGE ORDER OF 20 SAUSAGE BISCUTS AND THE STAFF WAS AMAZING. THEY MADE THEM ALL FRESH AND HAD ME OUT THE DOOR IN RECORD TIME. tHEY WERE VERY POITE AND EFFECIENT. I ALWAYS GET BREAKFAST HERE WHEN IM IN TOWN AND I WILL CONTINUE TO DO SO. IN MY OPINION ITS ONE OF THE BEST WENDYS I HAVE EVER BEEN TOO."

"Great cheap place to eat. The evening shift manager guy is great, just wish the chicken sandwich was as good as it used to be."

"11/4/23 1529 hrs. As I sit here and eat the frosty wow just frustrated realizing that now when I order a frosty, I see I don't need a lid and make it just like the picture. Fill it up. Up till probably eight years ago I had realized the Frosty's I would order were never like a picture. They were always cut short. Today was definitely not what I expected. This is exactly the way the frosty came out when I said hey no for the second time, make it like the picture he said I can't there's something wrong with the machine or something. Obviously, I don't think it's the employee. I think it's just Wendy's, Frosty's and what they teach their employees to short us all on our ice cream and save product, including making the cups smaller. You see one thing I realized these conglomerations have squeezed out the small guy and now they are taking over raising prices and making us suffer. Just not happy. I forgive the employee. Is Dave turning over in his grave probably it's not the same anymore . Not to mention, I am a trucker over the road. These experiences are very important to me stuck in the cab of a truck all the time to come get a frosty like this. Just to update before I left I went up to the counter ask him if he had his frosty machine fixed. He said yes I said well how about just giving me one of those little small Frosty's to compensate he tried to charge me $1.25 I said don't even worry about it, it's about how much ice cream is missing. My point is the management here doesn't even give these people an opportunity to be customer service oriented. They keep drilling into their heads give them this much not what the picture shows lol he actually thought that he had to charge me again I don't hold us against him to hold us against corporate and obviously ownership. I bet you they have a choice. Which reminds me, I'm going to do a review on the Perkins I was at in Florida yesterday. They gave me a piece of salmon. That was definitely only 2/3 of what the picture showed. Lol serious. Maybe Wendy's needs to give all the restaurants discount you are definitely one of the conglomerates"

"This is my first time at this location, but it is probably the best Wendy's location I've ever been to. My kids all agree. The fries were very hot and crispy and perfectly salted. The burger buns were toasted and not soggy. Despite our requests of the addition and omission of various toppings, our order was filled perfectly with no mistakes. Dining room and bathrooms were clean. Staff was friendly and service was fast. Perfect road trip stop!"

"Good Wendy's. Clean restaurant with fast service. We came with a group of 20 and the staff didn't miss a beat. We were followed by a bus and everyone was waited on quickly. My Southwest Chicken Avocado salad was perfect. Had a good stop here."