Bellefonte Family Dental Care PSC
1592 Diederich Boulevard, Russell, Kentucky 41169
About the Business
Bellefonte Family Dental Care PSC is a leading dental institution located at 1592 Diederich Boulevard in Russell, Kentucky, United States. Our dedicated team of professionals is committed to providing top-quality dental care for the whole family. From routine cleanings and check-ups to more complex procedures, we offer a wide range of services to meet all of our patients' needs. With a focus on preventive care and patient education, we strive to help our patients achieve and maintain optimal oral health. Visit us today and experience the difference at Bellefonte Family Dental Care PSC.
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Contacts
1592 Diederich Blvd, Russell, KY 41169, United States
Opening hours
Monday:
Closed
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 14:00
Saturday:
Closed
Sunday:
Closed
Reviews
"My family and I have been going here for years and it has always been unprofessional. Lisa comes in when she wants to leaving children waiting for hours, no exaggeration. I've called for 4 days straight to make an appointment and left multiple messages with only one call back while as was working with no message. Made multiple calls during dentist hours with no answer. These people need to be shut down. They are here to help our community and all they do is waste your time and over charge your insurance. If your someone who takes the time to read these reviews, please go someone else. These people do not deserve our business or money. When your 5 year old has a appointment at 830 and Lisa the dentist doesnt show up til going on ten, should show you how much she cares. The staff isn't any better. They cant even return a phone call or leave a message. They are just as bad. Take your children somewhere else. God help if you do have an emergency dont expect any empathy or care from the Lisa Dean or her wonderful staff of stuck up Russell snobs."
"If i could give a ZERO I would. My wife went here and had the worst experience ever. Staff is Rude and unprofessional (when there is even staff there to work). They NEVER answer the phone. They started a root canal in the fall and it's still not done. They took 5 hours just to "clean" and didn't even get any real work done because she way overbooks and spends her time bouncing to other patients. They kept moving apts or cancelling them. When we finally got in with another dentist i called to ask about at least a partial refund (because they only did 1/3 of the work and we paid upfront) and they said it was my wife's fault she needed a root canal and they would not be giving a refund. This place is absolutely the worst office anywhere and go here at your own risk. Based on all the reviews here it is clear this craphole is not the dentist to choose."
"Made an appointment a month ahead, when we showed up they did not have the appointment on schedule. They were nice to reschedule soon BUT the price for getting a bottom denture was outrageous. $650 for just a bottom, last place my husband got a top and partial was only$500. No explanation as to why it was so expensive. Was told on consult they do payments, then on the day they said they required the full payment beforehand. Not bad if you ONLY need a referral for an oral surgeon. Other than that, would not recommend."
"Unprofessional and deeply unorganized clerical and dental staff. Absolutely abysmal communication skills and zero accountability when asked to shoulder their fair share of the blame when things go wrong (which was frequent). I had fillings (multiple) fall out weeks after they had replaced them and I'm a fairly hygienic person. The dentist berates her staff right in front of you and their sinking morale gets more and more obvious each time I've interacted with them. These people seem to care more about the money and their hourly pay more than they seemed to care about my actual health. I can't recommend this place to anyone looking for dental care. If I could give this place a 0/5 Star review then I definitely would."
"I'm giving a warning to everyone out there. PLEASE do not go to Lisa Dean-Preston Dentistry in Russell, KY! She has caused so many health problems with me!! She has absolutely no bedside manner, she is hateful and extremely rude and a few years ago, I went to get a filling and she literally pulls my jaw completely open with so much force that after I left her office, I was crying and couldn't move my jaw. In turn, SHE caused me to have TMJ. I urge you to avoid her at all possible. I went recently to have my wisdom teeth checked out, (She was my only option) and she pulls my jaw open AGAIN... She is THE WORST dentist I've ever been to!!!! She should reconsider being a dentist...the ONLY reason I went there recently an stayed was due to her reception. They were the BEST part of my appointment... I hope she reads this and realizes she needs to listen to her patients and have at least a little humility and bed side manner with her patience.. Also, let me say this! I am ABSOLUTELY terrified and go into a full blown panic attack every single time I have to go to the dentist now because of her! I had to go to a Dentist in Lexington for a consultation and was terrified the WHOLE time. She also didn't fax over my X-rays and NOBODY WOULD ANSWER THE PHONE. So, I had to get ANOTHER X-ray and possibly have to pay for it due to her not being on her game and getting stuff done. The whole time at this consolation, I kept thinking, "Is this dentist going to cause me pain? Are they going to force my jaw open wider and ignore me saying I was in pain?" She is literally the worst! I would rather have my friend who isn't a dentist remove a tooth for me then have her touch my mouth because at least my friend cares if I'm in pain and can manage just a small amount of humility and bed-side manner... Sincerely, The kid who was abused by a terrible Dentist"
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