Lowe's Home Improvement
1210 North Eisenhower Drive, Beckley, West Virginia, United States
About the Lowe's Home Improvement
Lowe's Home Improvement is a one-stop shop for all your home renovation and improvement needs. Located at 1210 North Eisenhower Drive in Beckley, West Virginia, this institution offers a wide range of products including furniture, hardware, home goods, and more. Whether you're looking to spruce up your living space or tackle a major DIY project, Lowe's has everything you need to get the job done. With friendly and knowledgeable staff ready to assist you, Lowe's Home Improvement is your go-to destination for all things home-related.
Photos of Lowe's Home Improvement
1210 N Eisenhower Dr, Beckley, WV 25801, United States
Opening hours of Lowe's Home Improvement
Monday:
06:00 - 21:00
Tuesday:
06:00 - 21:00
Wednesday:
06:00 - 21:00
Thursday:
06:00 - 21:00
Friday:
06:00 - 21:00
Saturday:
06:00 - 21:00
Sunday:
08:00 - 20:00
Reviews of Lowe's Home Improvement
"Ok store, most employees don't have the slightest clue what their job titles are. The service pros are a complete joke. Joe is the lead of the installation team and he sucks severely at his job. My recommendation is if you can't find the item on the shelf in the store and check out the same day and installityourself, don't go to this place. However, if you want never-ending despair and no hope for a resolution, then knock yourself out!! We mistakenly bought carpet and installation services from this location, The team that did the installation rushed and made numerous mistakes, it's like pulling teeth to get them to fix the carpet. After the 5th visit, they left a 6 inch gap of no carpet in the living room. Totally unprofessional!!"
"Lows blows, bought a very expensive refrigerator from them at their store, the crack heads that delivered it scratched & dinted it up very badly. Lowe’s told me that I would have to buy another one before I could get my money back on the other one which could take up to 3 to 4 weeks. Wasn’t very happy but I did it anyway. Well this time they were 2 different crack heads delivering the new one, the guy looked out of it, went to lean it back & his foot went through the back of it & broke the coolant tube. Went back to Lowe’s & they told me I had to buy another one & still haven’t got my money back from the first one. They would not help me at all. Lost a lot of money in food & had to pay a repairman to fix it."
"I’m giving 2 stars instead of one because Kelsey in paints was phenomenal. Downright incredible - she was waiting on half a dozen customers before me and after me, was quick and precise. The fact that this kid was managing the paint station by herself was a display of gross incompetence by the management staff. I was embarrassed for them, as I walked through the store, and heard multiple employees complain about not being able to take breaks or go to lunch because there wasn’t someone to take over what they were doing. It’s Lowes. They’re not firefighters or police officers. Give them their breaks, no one will die. Shut down the departments, if you have to, because I’m pretty sure you’re treading on some labor laws here. I really respect hiring people who are, you know, not whole, to be door greeters and stock shelves and stuff, but you can’t put someone with some mental impairment in charge of the schedule. It’s either that or they’re just a worthless prick."
"Staff are rude. Was there to make a major purchase, and initially, employees were helpful until what I purchased was discovered damaged upon repair. Was treated very badly and told we weren't a priority. Had to wait an extra long time to get a replacement after customer service stepped in to help us because the employee in appliances wouldn't speak to us. This is not the first bad experience I've had with Lowe's. we had a washer and dryer delivered last October, and the delivery guy backed into our neighbors yard hit their fence and destroyed the corner post We, along with my neighbors called Lowe's of beckley where the delivery came from and spoke with who said they were management and would send someone out to do an estimate and repairs. Here it is a year later and no estimate and no repairs. I've made my last purchase from Lowe's in Beckley, WV."
"On 5/22/2022 I purchased carpet to be installed in my new home and I was told it would take between 2 to 4 weeks to have it installed. Lowes contracts with Serves Pros for the installation. I was given an install date for 6/28 2022. Serv Pros excuses was not enough installer and I was told that I would get an earlier date however no early install date. So much for the 2 to 4 week install quarintee. Day before install date Sur Pros calls and said installer would arive between 8 AM and 11 AM. He arrived at 1245 with excuses why he was late. After working an hour the installer leaves his co-worker at my house and left. He returned 2 hours later and informed me he would be done at 8:30 PM. At 8:30 he was only half way done. We agreed he would return at 4:30 the next evening to finish the job. He was a no show. So after taking a day off for a job that should only take 4 hours to do the job remains only half way done. Broken time quarintee, loss of a day's work and still a job half done. How professional is that? NOW WHAT!!!!"
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