Country Inn & Suites by Radisson, Beckley, WV
2120 Harper Road, Beckley, West Virginia 25801
About the Business
Country Inn & Suites by Radisson in Beckley, WV offers comfortable and convenient lodging for travelers visiting West Virginia. Located at 2120 Harper Road, this charming hotel provides a warm and welcoming atmosphere with modern amenities. Guests can relax in spacious rooms, enjoy complimentary breakfast, and take advantage of the indoor pool and fitness center. Whether you're in town for business or leisure, Country Inn & Suites is the perfect choice for your stay in Beckley.
Reviews
"We were extremely disappointed with our stay here. The hotel is nothing fancy, which would be fine if it were clean and had good customer service. We arrived early in the evening on a Saturday and checked in. In the bathroom, there was hair (including pubes) and bits of twisted up toilet paper (like when you've wiped and it twists up in tiny pieces) on the floor. It was obvious that the floor had not been swept, so we called the front desk. All they said was, "Sorry, we dont have any cleaning people here right now." That was it. There is no attempt to solve the problem at all. Mind you, there were 2 people working the front, and although they are not housekeepers, I'm sure they can operate a vacuum. The more we looked around, the more we saw. One trash can had not been emptied, and there was a used washcloth on top of the shower! We rented a suite and couldn't use the TV in the sitting area because the remote did not work, and the bathroom faucet sprays everywhere. I seriously do not think housekeeping does anything but change the sheets. We also had to ask for another blanket because their idea of a blanket is the thin waffle-knit blanket with a duvet over on it. Check out was at 12 during our stay. Housekeeping came knocking at our door at 9:30. No "do not disturb" placards are in the room to hang. While finishing up in the room, we had our door open, and I didn't hear the first sound of a vacuum (unsuprisingly). On the plus side, the room was spacious, bed was more comfortable than not, no bed bugs, and there were plenty of restaurants around."
"Had to make a stop due to extreme weather. This was along the way so we decided to take a chance. Rooms were clean. Beds very comfortable. The staff was amazing. When we checked out the associate running the front desk asked where we were heading. When we told her she asked what way we were going. Then she told us to avoid that due to road closures and told a different way. Saved us from being stuck in that and was much appreciated!!"
"When I hear the name Country Inn and Suites by Radisson I think about a nice upscale hotel that should be as comfortable as home. I didn't find that here. The hotel is in need of an update. My room had several issues like the shower head wall plate coming off, the wall long hair on the floor in the bathroom, and the worst being a terrible strong smelling patchouli air freshener. That smell was so strong it made me have a headache. Also, a scent that strong made me think about what it was trying to cover and hide. The room had seen several repairs to the wall which was covered with a not quite matching paint. On one hand I'm glad it appears like they try to fix things but on the other hand a room with that number of repairs probably would have been easier to paint the entire room instead of a bunch of patches. The pool was also closed. I love the easy access and location of the hotel it was very near several restaurants and also the size of the rooms (that was my favorite part). I also really liked the mattress. It took a while to get to sleep because of that terrible strong scent but after that I slept good. Didn't remember until I loaded the pictures but the safety latch on the door was broken."
"This is a mixed review: our king suite was spacious. Our bed was comfortable Note: The pool towels are small The pillows in the bedroom are small Hot tub jets did not work last night-that said, the hot tub was a great temperature Our room had a small refrigerator with hardly any freezer space There is no door between the bedroom and living room Front desk staff polite (indifferent) not friendly when we checked in yesterday afternoon- There was no place in the bathroom at the vanity to plug in my electric toothbrush-the outlet-plug is a couple of feet away (see photo) The breakfast was good-omelette, sausage, potato cakes, biscuits and gravy, yogurt, waffles, bagels, fruit, juice, coffee, hot chocolate and flavored creamers."
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