Kroger,

6306 County Road 107, Proctorville, OH 45669

"Miss Myrtle at self checkout can't stay off of her phone. How do I know her name? Bc it's written on the backside of her phonecase and everytime I looked at her for help she was texting.. pathetic customer service Had another terrible experience at this kroger today. The cashier, older, simple woman was checking out a clearly disabled older male adult whose card didn't cover the cost of his items. She was yelling at him saying these exact things "you're mumbling I can't understand a word you're saying!", "I DONT KNOW HOW MUCH IS ON THE CARD YOU SHOULD KNOW THAT!" and "I don't know what else to tell you." I felt so bad for this man he ended up just walking off and leaving all of his groceries bc she wouldn't just calm down and explain what was happening. Then when he left she continued to make fun of him with her teenage bag boy. When it was my turn to check out the bag boy thoughtfully put my grapes in the bottom of my cart and then proceeded to slam everything on top of them to the point where the bag of grapes actually popped and went everywhere. I told him he smashed the grapes and he replied "oh, you don't have to get your water out" I then clarified again and he told me that he had in fact not smashed the grapes. Keep in mind there were grapes on the floor and smashing though the grates of the cart. Finally he saw the grapes and went and got me some other ones (different brand and color all together, but what can I expect at this point?) Finally, the mean, simple cashier mumbled "Would you like to help?" I said "excuse me?" She said it again I said "what do you need help with?" She then replied "DO YOU NEED HELP OUT YOU BOUGHT ALL THIS STUFF I JUST THOUGHT YOU MIGHY WANT SOMEONE TO HELP YOU OUT!" I said no and left in a fog of sadness for the poor man, anger for the way these people behaved and fear that I will enevidebly have another kroger experience as bad, but probably worse, than this one. I may call tomorrow and just see if there's anyone there with any respect for their customers or common decency that I can talk to bc at this point I can't keep up with all the terrible behavior I see at every kroger. I just looked at my receipt the mean cashier's name is MARY."

"I went here yesterday and i found everything I needed. There is a pharmacy inside the building near the front. Self check out machines as well as the old school checkout. Tons of fresh food as well as a deli. I love Kroger and everything about the place."

"The staff at this location is so friendly and helpful. The girls that operate the bakery are spot on. The fried chicken and BBQ ribs are a fatboy's dream. Thanks to each of you. Jim"

"theres a cashier/bagger hes bout 25-30 years old chubby w long hair and beard kinda dorky looking but he turned down a military ID from a soldier...he was really rude to the man...when the soldier explained thats all he had as a id at the time bc he was waiting for his belongings to be shipped over to the states the kroger employee began to get loud and rude...this clearly made abunch of customers really upset i hope people will see this and it causes kroger to loose business"

"Never been catfished by a grocery store before today. New to the area and the photos that are listed for the store are solely stock photos. No meat counter to be found. The deli only serves Private Select, no Boar's Head. Store was much smaller than expected and items more limited than expected. Staff was limited, my husband jumped in and bagged groceries for the lady in front of us. Not that he minded. The search for our new store continues."