Main Kwong | Chinese Restaurant
1407 Washington Street East, Charleston, West Virginia 25301
About the Business
Main Kwong Chinese Restaurant offers a delectable array of authentic Chinese cuisine in the heart of Charleston, West Virginia. Located at 1407 Washington Street East, Main Kwong is a popular spot for both dine-in and meal delivery options. With a diverse menu featuring traditional favorites like General Tso's chicken, lo mein, and egg rolls, Main Kwong promises a satisfying dining experience for all. Whether you're craving a quick lunch or a leisurely dinner, Main Kwong is the perfect destination for delicious Chinese fare in Charleston.
Photos
Hours open
Monday:
Closed
Tuesday:
11:00 - 22:00
Wednesday:
11:00 - 22:00
Thursday:
11:00 - 22:00
Friday:
11:00 - 23:00
Saturday:
11:00 - 23:00
Sunday:
12:00 - 22:00
Reviews
"Noddles were amazing, rice was good, chicken was fine, wontons were not good and the wonton soup was the best part. The restaurant itself is a bit terrifying but this is mainly a takeout place I'm assuming. I think this will be regular takeout for me (:"
"Not what it used to be,the egg rolls were a quarter size of what they used to be,this used to be my favorite place to eat,even the pork fried rice was different, good but different, chicken and sweet sour sauce was delicious"
"I ordered the chicken and the mixed vegetables over the phone. I was told that it would take about 15 minutes. When I showed up after 15 minutes, the order was ready. The food is hot. The dish is delicious, the level of salt and sweetness is about right. The service is friendly and prompt. The portion is generous. When I travel on the road I usually like to order chicken with mixed vegetables. This place would rank near the top in terms of taste, service and the atmosphere in the restaurant."
"The whole experience with this restaurant was terrible, but the worst part was that we found a hair in my mother’s food. When I called to place my order, they left me on hold for almost 10 minutes. I hung up and called back and they were able to take my order right away, meaning they just straight up forgot about us and left us on hold. Halfway through our meal we found a hair in my mom’s dish that could not have been either of ours. Then when I called them to inform them, they left us on hold for an extended period of time AGAIN, they did not apologize for the incident, but said we can bring it back for another dish or a refund. I certainly won’t be eating here ever again. Terrible service and hair in the food…no thank you."
"Update: I have since revisited Main Kwong and I can say it is one of the best Chinese restaurants I've been to in terms of the food. I still believe the portion sizes are small for the price, but what you get really packs a flavorful punch that isn't matched by any other Chinese restaurant I've been to. At the recommendation of my coworkers, I visited Main Kwong for lunch today. I was let down. When I came in, it was deafeningly quiet and every sound echoed throughout the place. There was no decoration on the walls and the signage with pictures of the food was faded and difficult to read. It was at least a minute before the woman acknowledged that I was there, and when she finally started talking to me, she wasn't friendly at all. She asked what I wanted, so I grabbed a menu and read it over. I ordered the general tso's lunch special and she asked which soup I wanted and what I wanted to drink. I got wonton soup and water, which was in a bottle. When it was time to pay, the guy beside her said the amount and reached for my card. She knocked his hand away and reached for my card, saying an amount that was about $1.20 higher than what the guy said. I'm not sure if the water I got wasn't supposed to be part of the price of the lunch special or if she just didn't like me and decided to charge me more. If they charged more because of the water, it shouldn't have been $1.20 higher in my opinion. The woman started coughing terribly right before she took my card and she made no attempt to cough into her elbow/away from her hands. Very unsanitary. After I paid, she gave me my soup (in a styrofoam container) and I stood around because I wasn't sure what to do - most Chinese restaurants take your order at the table, but this place doesn't offer to take you to a table before you order. The guy told me I could sit down anywhere and they'd bring me my food, so I went into the dining room. The dining room was depressingly bare and had the same echo problem as the front counter area. The walls were an ugly shade of pistachio green and had a lot of scuffs and dirt on them. They weren't playing music and the other people in the room weren't talking, so the mood was quite sullen. When I got to the table, I looked around for a spoon to eat my soup and saw that they leave a container of plastic flatware on the table. It was mostly forks, but I found a spoon after digging through it. I couldn't help but think how unsanitary it is to leave the flatware out in the open like that, where everyone has to dig through it to grab their utensils. After a very short wait, they brought my food to me. It was in an aluminum takeout dish, with the plastic lid on the bottom. Not what I was expecting, but handy if you have leftovers and want to take them with you. The wonton soup was okay, but didn't have much flavor. The wontons were especially bland, but I guess no flavor is better than tasting bad. The general tso's chicken and rice also weren't anything to write home about, but the chicken was extra crispy and had a ton of sauce on it. I think you can never have enough sauce on the general tso's chicken, so I was pleased to see that it came with plenty. The portions were generous, overall, and I left feeling full. I would say the pricing wasn't bad, but I wasn't a fan of being told one price and being charged more than I was initially told. I think this place has the potential to be as great as I've heard it is, but they should start by improving the atmosphere in their restaurant. Some decorations and music would go a long way. Cleaning/repainting the walls would also be a step in the right direction. Something else I think would improve Main Kwong is the use of reusable supplies. Everything I received while dining at the place was made to be thrown away - investing in reusable flatware, plates, cups, and bowls would not only improve their carbon footprint, but it would also lower costs for the restaurant in the long run. Based on my experiences today, I can't recommend Main Kwong."
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