Advance Auto Parts 7361 Peppers Ferry Boulevard, Fairlawn, VA 24141

"I have been a loyal Advance Auto Parts customer for 40 + years until I stopped in the Radford store and was treated the worst I have ever been treated in any business. There are way too many professional auto parts chains in the area for me to do business with and not have to experience the type of sarcasm and rudeness that I experienced at this location. Advance Auto Parts has lost a loyal 40 + year customer due to the rude and unprofessional conduct of one incredibly rude employee. Only one star because there is not an option for zero stars."

"Called about a part for my brother's car, already had it ready to go when I got there. Exceptional service and knowledge. Appreciate that."

"Stephen is the fastest windshield wiper changer, quickest battery installation person in the NRV! He has his grandfather's sense of top notch customer service. If you're not happy with other parts store representatives, go to Advance and hook up with Stephen, he'll treat ya right!"

"They were quick to help me and get what I needed and everyone was very friendly, and talked, even if they werent the ones ringing me up. Reggie was a big help and even carried my battery out for me to get home and have changed out."

"Great place to get your car parts, especially a new battery. Richard and the staff there are eager to help with your car problems. Recently, January 2020, I visited to get a new battery in my expedition. The corrosion on the terminal made it VERY difficult to remove the positive lead to remove the battery. After over an hour of work, the new battery was successfully installed and I was back on the road. Thanks so much for the extra effort. Be sure to order online (to use the frequent coupons) and save money when you pick up the parts."