O'Reilly Auto Parts

"Everytime I've called to price a part, I'm left on hold for 5 minutes or I just get hung up on... go to the fairlawn store! They'll take care of you."

"We had a vehicle issue on a Sunday, of course no one was open or they straight out said we can't help us...I went to this O'REILLY store and explained my situation to them and the 2 employees that were at work, jumped right in and started thinking about who could help me, they got me the parts I needed and called a local mechanic who had the best attitude and dropped what he was doing to get my wife and I back on the road, I can't say thanks enough to Reec and Michael, you went above and beyond and I owe you for what you did, im retired military and Reec was very respectful for my service and is just an awesome young man, thank you gentlemen and O'Reillys"

"Traveling through the area when we realized our car had a headlight out. Stopped here and Mike helped me change it out. Very friendly and hospitable. Definitely recommend shopping here"

"Was in this O reillys (which we usually go to fairlawn because they are so nice to deal with and knowledgeable ) but Dublin store is closer to my home we went in bought $55 worth wax and ceramic coating etc. and bar chain oil Chris waited on us he was rude never asked me my phone number for my account access he slammed the register was very hateful and unprofessional will not shop at this Oreillys again we go Oreillys to buy all our car and truck stuff very disappointed with this trip to Oreillys in Dublin Va.24084"

"Possibly the worst store ever. You can get most parts cheaper online. Consumables are cheap at any other store. Really the worst thing is the people. They act like you are an inconvenience for shopping or they just won't serve you. Several times I have come in to an empty store and just let my stuff on the counter. I have stood for 20 minutes before waiting to be helped. In short go anywhere else. Maybe a different management team could fix it,but right now they are hopeless. I won't be back."