River City Ford

"Louie and the staff @ RCF made purchasing our new Mustang GT a pleasant experience. We will recommend the to family and friends. Thanks again Louie, Rex and Wendy"

"I drove across state lines to get my Jeep at River City Ford. Homer was really excellent. Easy to communicate with, made himself available for me, and was helpful through the buying process. I can't say enough good things about him. I rated 4 stars because the paperwork side of things was a little bit of a run-around. I was misinformed on the title information, and process of documentation...I felt a little rushed through the important parts of the paperwork...too much talking about personal versus purchase. The conversation was friendly, but felt a little distracted from the point at hand. There was a delay in receiving paperwork due to business staff being out of office, but everything was completed appropriately in the end. As always, I would recommend a third party inspection for any car you buy, especially across state lines. River City Ford was very accommodating, allowing me to do what I needed to make this purchase feel like I had made the right choice. They were reasonable with pricing, gave me all the information I needed, and were friendly and professional. I am a Jeeper, at last. ❤️"

"In the process of filing complaints with B.B.B and the Attorney Generals office. They are thieves and liars. I know what was and wasn't disclosed on phone and in person, but I guess if you want the sale you'll lie to cover your rear. Blocking someone on FB for a bad review doesn't make the Truth hurt any less. Crooked, crooked people. UPDATE: Attributed to this review they did choose to resolve the issue."

"They thought they had a sucker and tried to pull the wool over my eyes. But I knew better. Let's start from the beginning. I did the pre-approved option online yesterday. So they called and we made an appointment for today to look at the vehicle and to discuss the payment options, etc. So I get there and am taken into the office. And Louie just started handing me documents to sign. I signed a couple of them. I didn't look at what I was signing. I was just assuming it was giving them permission to run my credit application, etc. I had already told them that I was not paying anything down, nor was I trading. And I told him what I was willing to do as far as payments. He responded "well it won't be that cheap, but we'll get as close as we can." I said "okay." Louie takes the forms back to someone and comes back. He said "they are running your stuff. It will be a few minutes." So I sat there for several minutes. Then I get a call from TD Bank. I was not told that I'd be getting a call from a bank. Nor did I know they were trying to finance the vehicle through a bank. I thought they were financing threw Ford Motor Credit. That is what I agreed to. But whatever. Anyway, the bank was just verifying that I was applying for vehicle financing and that I was at the dealership. No biggie. We waited some more and then Louie came back and asked for my proof of insurance. I went out and got it for him. He takes it to his finance officer. Then he comes and gets me and takes me back to his finance officer. The finance officer just started printing off documents for me to sign. I knew then it was getting serious. And so I said "before we go any farther, what are we talking about payment wise?" And he looked and said "with no extras at all, just the vehicle, licensing, and taxes . Your payments will be $788.00 (or something close to that.)" $788.00 per month for a $30K vehicle? I don't think so! LOL. I could have understood $350 to $400 , but $788.00??? Not happening. I told them "I can't do that." Then they tried the old "well let us put you in something else." I said "I don't want anything else. But thank you for your time." And I walked out. But if I had not asked how much payments were gonna be and just signed the paperwork, I would have been stuck with a $788.00 payment! The truth is, I should not of had to ask. They should have been up front with me and just told me in the beginning instead of wasting our time. They had all my information from last night. So they should of been prepared when I got there and said "okay here is what we can do, and here is what your payments will be." Not try to trick me into something. Shysters. How many people have they tricked into doing that and then have to repossess their vehicle? I just went to leave them a review on their Facebook page, and in the hour it took me to get home, they had blocked me. So they block anyone who doesn't buy from them. LOL. That says a lot. I would advise anyone to be very cautious when dealing with River City Ford!"

"Great staff. Pete McClung is an awesome sales rep. Answered all my questions, gave a fair trade in value and had the truck filled up and washed for me to pick up the next day. Only thing that would have made it better was to toss in a bottle of water. Wait they did that too. Seriously though super great folks for a "Small town" dealership. If you're in the market for a Ford, check them out. Jeremy is a finance whiz. He'll help you out how ever you need. Be sure to talk a little baseball with him. Over all I want to give them a 10 stars but 5 is the top. I'll be getting all my cars there from now on. So glad I found this gem of a dealership."