Enterprise Rent-A-Car 17 Mid Mountain Lane, Sutton, WV 26601

"My son and I reserved a van 3 1/2 months before we needed it called the day before we were to get it said it wouldn't be available and would provide us we a different SUV but then it wasn't going to be there offered us 2 cars instead was not a happy camper ended up driving our own vehicles unless it's a have to case I will not rent off them months"

"WARNING!!! Drop your rental off during business hours! I dropped mine off after hours and there was absolutely nothing wrong with it I know that for a fact. But the next day I get a call saying there is a scratch on the fender flare which I know was not there! But 500 dollars later!"

"I wouldn't recommend the one in summersville. The employees are not very friendly. People I know have had trouble with the service they have received. Not only do they lack in good service but could find better to represent their company"

"My family always rents here if ever in need of a car for a trip. The staff are very polite and helpful and the vehicles are great quality and clean. I've always been very satisfied using their rental service and recommend to others. You need to call ahead and schedule a vehicle for your trip and allow about 20-30 minutes for registration."

"This location sucks!! They do not return phone calls and, therefore, can not possibly answer questions about a rental car that has been booked and confirmed. Very disappointed and if I didn't need the car today, I'd have canceled the reservation and gone to Hertz or Avis! For that matter, some cheap local car rental place would do a better job. Now I'm driving over 60 miles to get the car in Charleston. At least they answer their phones and return phone calls down there."