Malloy Ford of Winchester

"Use your best judgment, bought a used car, thought it would be a great car, was I ever wrong, after replacing (clutch,struts,head gasket,obd2 connection,etc.)just to find the head or cylinder wall is cracked, now I'm stuck with a car that I'm upside-down in the loan with, That I can't drive, thinking of planting flowers around it, that's all it's good for,,,,,thank u for reading Sincerely Donnie Ford"

"My salesman David was amazing and very knowledgeable! Mary in finance worked her magic and I was in and out pretty quickly."

"Going here to buy a vehicle was a MISTAKE!! I bought a vehicle them back in January and they registered my vehicle in Virginia when I specifically told Christa that it needed to be registered is West Virginia. I am now going through so many complications trying to get my vehicle registered in West Virginia. This was clearly a mistake on their behalf and they are not taking responsibility, I am having to pay the fees to get it transferred when it was not my fault. I have spoke to both Christa(financial manager) and Mary (general manager) both whom are extremely RUDE AND UNPROFESSIONAL!! They were not able to help me at all, they both acted like I was an idiot and had no idea what I was talking about. They were extremely short with me when I was reaching out for help almost as they didn’t even want to help. I spoke to Mary on 2/1/2024 and she advised she would get back with me on 2/5/2024 and she never did. I called 2/5, 2/6, 2/7, 2/8 and 2/9 trying to speak to Mary and she would send me right to voicemail. I finally got fed up and asked to speak to another manager, his name was Curtis. He was way more friendly but wasn’t helpful one bit."

"Outstanding Organization. Everyone I worked with to but my vehicle provided great communication, sincere appreciation for their customer (me), and transparency in the buying process. Without question, this was the best truck buying experience I remember. Highly recommended, ask for Joe or David, they are excellent."

"Wonderful experience! Jose was always quick to respond and incredibly helpful in finding and securing me my dream car, not an easy task with broncos these days. Everyone at Malloy Ford of Winchester treated me like family the minute I walked in the door! Highly recommend!!"