Burger King

"On December 19, 2023 @12:28pm, my daughter placed a order on the Burger King app for location on Garners Ferry. Her order came up to $35.52, she waited for the her order to be delivered after patiently waiting her order never came. The door dash driver put that the food was delivered; sent random picture of area that wasn’t nowhere near the apartment complex which is Austinwoods apartment on Garners Ferry. Fast forward; my daughter reached out to door dash requesting her money back but because she ordered through the Burger King app they couldn’t refund her the money so she tried several times to call the Burger King on Garners Ferry for several days no answer so I suggest she call the Shell station connected to the Burger King. Finally a male manager comes on the phone; not given his name but said he was the manager. My daughter tried explaining her problem and explained to him that she spoke to customer services with DoorDash customer concerning a refund. He over talked her through out the conversation. He was very rude; she couldn’t get a word in, she asked if he could help her on Burger King end, no empathy. Then he hung up in her face. I myself worked many fast food restaurants as a manager and no why did he tried De-escalate the matter"

"Service was actually a zero! @Drive thru, "bur kin" Barely got my order because she was talking and laughing with someone else @Window, "you paid?" Handed food "...." Back to window because food was cold, (snatched bag) I wait......... handed food, walked away. I'm done with "bur kin""

"The food was cold and nasty. The restaurant was dirty and disgusting. The shift manager was rude and very abrupt. There were only 3 employees working in the restaurant. I will never eat there again. I'm taking this nasty food back to them. I'm going to locate Corporate and file a formal complaint!!!"

"The customer service was horrible. My onion rings weren't cooked all the way, so i couldn't eat them. And the whopper Jr's look like kid meal burgers now. I expected better being we were the only ones there. But now i see why. Never again!!"

"This was the most terrible experience on my life it was 11 am and go to the drivethru window to order and this lady tell me I be right with you,, I respond I need more time this ladro respond on top of her loung “ I YELL YOU I BE RIGHT WITH YOU””. With so bad actitud go at round and go inside and she was walking out the store talking and speaking on her cell and tell me the store is not even open””. And I said ohh you are the same person just screaming on the speaker, ok said to her is no right to talk customer like that ! uh? And she just said she jus was out the store said I not have time for this today…. Ask for the manager the employ tell me she was, ask for her name to make a complain no body tell me when I leave the store she was outside an the wall speaking on the cell. Looks like that was her problem… ohh. Inside the store was nasty nasty nasty and en the counter right ther in front all types of paper work. A packet of NEW PORT CIGARRETS AND A LIGHTER !!"