Charleston Allergy and Asthma

"My wife has been a patient here for 43 years and loves Dr. Dietrich. However with the merger with Allergy partners the practice is not considering patients health, patients feedback or communicating clearly to patients. A price increase in this economy is expected - we understand inflation - quadrupling prices after a merger for cash pay patients who are clearly paying more than any insurance company is very frustrating as a life long patient who depends on allergy shots for quality of life. We have started looking elsewhere but really hope patients will be heard and we can stay with our practice. UPDATE: Owner left a response and gave me a number that has been DISCONNECTED. classic."

"My mom loves Dr Dietrich and has been a patient for 43 years. However, the practice recently joined with Allergy partners increasing all of their costs triple. We are cash pay patients and this makes it very difficult to receive the care needed. While we absolutely love the staff and doctors, this price increase makes it nearly impossible to make the health decisions we need to make as a family."

"The staff are nice and the hours would be great if they actually provided services at the times advertised. They use a really bad system for allergy shots that apparently breaks down at some of the sites. I’m going to have to move back in shots and potentially restart completely because of this break down. They have no backup. Nothing more frustrating than spending an hour and a half of your day and planning your week around something only for it not to happen. This is apparently a recurring problem at some of the sites."

"They are nice, but today they gave me someone else’s shots who had the exact same first name as me. The nurse called my first name so I went up to get my shots, but she did not confirm my birthday or last name which I thought was weird. She just asked for my arm and started giving shots. Then after the second shot I stopped her to confirm these are the correct shots because she tried to give me a third one. I don’t get 3. The nurse then tried to gaslight me and tell me she called the other persons last name which she did not, just my first name.. My arm is swollen way more than usual which sucks. Management or doc had a convo with me and we talked about what happened and they apologized. I know I am not at fault here. Update: I appreciate the kindness and concern of my Dr. They have decided to not charge me for my next few doses because of my extreme reaction to the shots I was given, even though they weren’t mine. She also stressed to me how they plan to better their protocol. I hope I have no more issues with staff moving forward."

"Today I needed some additional assistance and had extraordinary care provided by Brandy, Renee and Alexis! Dr. Ball has also always been such a wonderful caring and patient physician. The staff overall have always been a kind and supportive team of professionals."