Wholesale Kia Parts 1 Park of Commerce Boulevard, Savannah, GA 31405

"I want to give zero stars but thats not an option. I put my vin number in and their computer system and it said that this part was a perfect fit for my car but it turned out to be a part of a 4wd sorento. I explained that i just wanted to exchange the parts and had no problem paying a restock fee. I also explained that the diagram for the part looks different from what I got and that their system said this was a match and the manger there said he couldnt do anything for me and that the diagrams where sourced from a third party. I asked him if they where accosiated with kia they said they are a dealership. Well I dont know how long they have been in business but they are doing a very poor job. Dont order from here they changed their return policy and dont care about their paying customers even if tho they have a faulty computer system."

"I really want to give this place a better rating, but I can't. Not first time doing business with them, but possibly my last. Have bought from Wholesale Kia Parts on two previous occasions. Prices were and continue to be great. I understand that orders can be delayed because they are waiting on items to arrive, but orders were shipped quickly once they had the parts on hand. I didn't request it, but my latest order was next day delivery. That quick shipping is also why they lost two stars. Nothing in ordering or checkout said it would be signature delivery. Nothing on their website says store policy is that orders over $100 are adult signature required. If this was stated upfront I could have set parts to another location that they could be signed for. As is I only found out from UPS notification the night before and I'll have to burn leave to be home to sign for the package."

"Called, the person sounded very uninterested to help, very dry, and did not want to be bothered. I asked to speak to someone else, he stated there is no one else there. Since I live in the same area as the place the part is being shipped from, I inquired regarding in-store pickup. I plan to either call corporate to speak to someone or I will continue taking my services to another Kia out of the country as I have been doing. Kia Country of Savannah is the worse experience I have ever had. I take my car out of the county for service and after this, I don’t plan to give them another try. Not even for convenience."

"Incorrect part shipped to me. I reached out over a month ago to let them know I shipped their mistake item back (with tracking) and that I'd like a refund and still haven't heard anything back from them! Beware, this could be another scam site."

"I thought this was a legit Kia site. Buyer beware! I placed an order nearly a month ago and have not received status since. I’ve emailed. I’ve called. Interestingly, the order status online shows me I should expect my order on September 15. Unfortunately, it’s September 26 as I type. Interestingly, they found it fit to charge me in full the minute I placed the order. Who does that?! Turning it over to my credit card company’s fraud department."