Sam's Club Tire & Battery

"Hands down the BEST place to get tires in Savannah. Not even because of the great prices, hands down because of the amazing service. I recently had tires put on my vehicle at another local shop and somehow tires equated to my car being left filled with grease and a 5 and 1/2 hour wait. Came to Sam's Club for my daughter's vehicle, we were first greeted with extremely friendly employees, the price was the lowest quote I've had in Savannah, they finished the car before we were done eating our pizza so then the technician brought me my keys so I wouldn't have to rush my children. It's rare to experience service that great in the automotive world here, and the above and beyond they gave has made a now loyal customer."

"My days of using Sam's Tire Center have come to an end. My vehicle went from riding smoothly to shaking badly after Sam's installed two new front tires. Plus, the installation crew left grease smeared all over the rims. Whoever installed the tires either has no training, doesn't care, or both. Oh, and don't bother scanning the QR code for service at the Tire Center desk--nobody on the crew has the app or cares to respond. Even when two employees were present at the desk, they spent a good five minutes discussing how to work their time cards for a lunch break before acknowledging my presence at the desk. The next day, I took the vehicle to Discount Tire to check the installation -- they had to re-balance both front tires and make another adjustment to account for a flat spot on one of the tires. After Discount Tire fixed the installation (and cleaned up the grease mess), the tires rode smooth as butter. I will give credit to the Sam's Member's Services Desk for giving a full refund of the installation charge. I have used Sam's Tire Center for over ten years -- never again."

"Got the tires on quickly enough but left my donut and jack all over the place in the trunk instead of taking the extra five minutes to put it back in correctly. Got to spend some extra time putting all that back together instead of enjoying the last day of my wedding weekend."

"Horrible experience...... they never answer the phone when you try to call and get an appointment. I had to drive to store to make one and then they only take appointments from 10am-4pm. Finally got in for appointment and after an hour they finally tell me they can’t do service on my car due to equipment failure. I was told to just stop in which I did an hour before closing and I guess the one and only person closes early and takes his lunch break the last hour of the day."

"Poor experience. I ordered tires online. Still had not heard from the store three weeks later so I called to see the status. They told me my order was present at the store. I was never alerted. I waited at the desk for about 20 minutes eventually having to walk to the back to ask about my car. I waited 2.5 hours for a set of tires to be changed. I was also charged $100 more than my online quote so I had to wait another 20 minutes (although Naderia who helped was very nice) to get that addressed. I will not be returning the next time I need tires."