Berkeley Family Practice

"The most HORRIBLE way to treat a sick person. My husband had a apt to discuss A1C, and other things. Hed been feeling bad and tested positive for covid. They threw him out. In the cold. And did not honor his apt for any of the reasons he came. I will never return to this office. I dont care what the problem is, you DO NOT treat another human being this way!"

"Berkeley Family Practice's errors cost me thousands of dollars. I recently transitioned from the military and my wife was looking for a new doctor that was in network for our new insurance. BFP seemed like a great option since they were in network, nearby, and seemed to have decent reviews. After a routine checkup with lab work BFP told my wife that one of her levels was dangerously high and she would have to come back and redo the lab work. She did that and they called her on a Saturday saying that she needed to immediately go to the ER. After going to the ER we found out that BFP messed up the lab results and there was no problem at all. Now, I'm stuck paying BFP $200 and roper $1500 and my insurance company paid even more than that because of the mistakes made by BFP. We are still receiving smaller bills from roper and are waiting for this to be over. I do not recommend using BFP if you value your time and money."

"A few years ago a friend of mine recommended Ashlyn Burns to me. I keep coming back because of her! She actually listens to my concerns and is willing to try different routes to help with any issues that arise. I never have a problem squeezing in appts with her and she’s very responsive on the patient portal as well. It’s rare to find a care provider these days who actually seems to care and be personable, but Ashlyn is all that and more!"

"I am happy to share my positive experience with Ms. Rachel Bailey, a Family Nurse Practitioner at Berkeley Family Practice. Ms. Bailey and the referral staff truly exceeded my expectations in ensuring a referral was promptly put in on my behalf. During my visit, Ms. Bailey demonstrated exceptional professionalism and attentiveness by addressing all of my concerns with great care and responsiveness. Her commitment to providing outstanding care is truly commendable, and she embodies the qualities that every patient hopes for in their healthcare provider. Thank you, Ms. Bailey, for your exceptional dedication and for providing me with the kind of care that surpasses expectations."

"I have been going to Berkeley Family Practice for 5 years and never had bad experience grantet I"ve never been truly ill until now. I injured my back and have been begging for help because I'm in excruciating pain. I was chastised for asking for a pain medication that I haven't taken since April 2021. I went to the hospital for pain in my chest and this back pain. Only to find out I had slight case of pneumonia and was told to call my doctor on the back pain. Once again I called my doctor begging them for an MRI for my back. I finally got an appointment with a doctor that who put in an order for an MRI and an Ortho/Spine doctor. now I'm still waiting to schedule an appointment with both since it's a weekend. I've never seen anything like this. Everything is left up to me to get in to have the MRI and to see the Ortho/Spine doctor, instead of the doctors putting in emergency orders to get me seen immediately. I have been in excruciating pain now for 19 days now unable and continue to beg for help. Now I'll be begging the hospital to have this MRI monday and begging this Ortho/Spine doctor to get me in."