Polk County Social Services Department

"I have been getting advise and assistance from the Columbus office this past year and they have been quick to help and kind."

"Angel is the best! She is very attentive,caring, and does everything within her power to help people, they all do at this place, God Bless the people that work there!"

"Had appointment at 9am took off work but there was no notification for being closed for weather. 1800 number didn't have anyway of seeing if it was truly closed. Was very stressful waiting on case worker to call back for rescheduling. If this was corrected, I would give 5 stars."

"Depends on the worker you see. Most are very kind and helpful, then occasionally you get your bad apple like with anywhere... the Medicaid worker there, a male makes sure to let you know hes am ex cop then proceeds to ask all kinds of inappropriate questions like if you party bc he thinks there's nothing wrong with that and calls me hot, and sexy and very rude and disrespectful and I'd guarantee this happens with 90% of the woman but unfortunately woman are scared to come forward when its an authority person like that."

"People that work here, need to take their personal feelings out of people's cases. You're there to do a state job and ask the minimal questions. But instead they wanna know things that are personal just so they can know your business and talk about you later to their coworkers. Best advice get in & GET OUT!"