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Verizon
254 Robert C Daniel Junior Parkway, Augusta, Georgia, United States
About the Verizon
Verizon is a leading telecommunications company with a store located at 254 Robert C Daniel Junior Parkway in Augusta, Georgia. At this location, customers can find a wide range of products and services, including smartphones, tablets, accessories, and wireless plans. The friendly and knowledgeable staff at this Verizon store are dedicated to helping customers find the right solutions for their communication needs. Whether you're looking to upgrade your device, switch to a new plan, or get assistance with technical issues, the experts at Verizon are here to help. Visit the Verizon store in Augusta to experience top-notch customer service and cutting-edge technology.
Photos of Verizon
254 Robert C Daniel Jr Pkwy Ste 500, Augusta, GA 30909, United States
Opening hours of Verizon
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 19:00
Sunday:
11:00 - 18:00
Reviews of Verizon
"Much like most others here have said, the customer service was sadly lacking at this location. They only seemed to want to tell us what they couldn't do and were very short with us. No effort was made to connect with the customer. My wife and I left rather unhappy. We returned a few minutes later to finish some business and witnessed one of the same employees in an altercation of some kind with another customer. Avoid this store."
"Mae provided excellent customer service. She was very nice and helpful."
"Whew.. first time Verizon customer and this location almost lost me. Luckily with a combination of the guys at one of the authorized locations in town and online support were much more helpful/less concerned about a commission and provided me with the information I needed. This location however deserves to be shut down with the rest of the Exchange that’s getting axed. No purpose at all but to tell you what they can’t do."
"Went in today (06-24) because My Verizon app and text messages are not properly working on a new phone I upgraded to. The manager proceeds to reset my phone without asking me first. Not only did he NOT fix my problem, he totally reset EVERYTHING on my phone and now I have twice the issue. Do you think he even offered to call service to help me figure it out?! Of course not. What a joke. Stay away from this location."
"I wanted to give a 2nd review but had trouble. Anyways this visit we had a great experience with a sales rep named AJ. She was extremely helpful. This rating gets five stars. Older review follows... Just not really impressed with my visit. I'd rather not go into details. Not super exciting - but not not horrible either - an ok experience....."
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