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Geek Squad
5135 Sunset Boulevard, Lexington, South Carolina, United States
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About the Geek Squad
Geek Squad is a tech support institution located at 5135 Sunset Boulevard, Lexington, South Carolina, United States. Our Geek Squad® Agents are experts in all things technology and are ready to assist with any issues you may encounter. Whether you bring your tech to us or schedule an in-home appointment, we are here to install, repair, and support all your tech needs.
Total Tech Support is a membership that provides dedicated support for all the tech in your home, regardless of where you purchased it. Our In-Home Advisor can visit your home, show you what's possible, and create a customized plan for adding new tech or appliances.
We offer services such as phone repairs, Apple repairs, computer and tablet setups, TV mounting and repair, smart home installations, appliance repairs, car electronics installations, gaming console repairs, camera and camcorder repairs, and much more. Our Geek Squad Agents are available 24/7 to assist you online, on the phone, in your home, and at Best Buy stores.
Geek Squad Protection ensures that your tech stays working like new beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to discuss any questions or concerns you have about your products. Let us help you get the most out of your technology and keep you up-to-date on the latest innovations.
Photos of Geek Squad
5135 Sunset Blvd Ste V, Lexington, SC 29072, United States
Opening hours of Geek Squad
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of Geek Squad
"I ordered new kitchen appliances and the lexington geek squad that came out to deliver has been awesome. Very friendly respectful guys! 10/10 recommend utilizing best buy and the geek squad for appilance purchases"
"Quick fix for my business computer issues remotely was a time saving relief! All my computers and peripheral equipment and phones are covered! Great peace of mind to have tech support when I need it!"
"Worst experience ever. First time as I visit the store to repair my phone screen at Columbia they said that their machine is not working for iPhone 13 but is wasn’t said on the website and nobody as contact me to tell me this problem until I got there, and they recommend me to the Lexington Best Buy. It is my second time visit, and the tech person is leaving and we are about 10 mins late (who don’t have work on weekdays?). They told me to reschedule and we did. The third time we visit they told me tech person has family emergency that he left in the morning, but nobody from the store contact me to let me know. Three time visit in the store can’t get my phone repaired. Never come again."
"Seems like most of the negative reviews are about mobile phone service and repair. My review is about PC repair. My PC crashed March of 2019 (Windows 10 issue). Signed up for GeekSquad Total Tech Support—they got it back up and running, and they were able to save my data AND back it up on my external hard drive. PC crashed again Nov/Dec of 2020 (Windows 10 again), took it back to GeekSquad, this time, my hard drive was no good. Paid for a new (better) hard drive—installation included w/ my TotalTech subscription, and paid $50 for the in-home service to help me w/ WiFi and extender issues. The in-store staff I dealt with: Shana (check-in) and Michael, were excellent. Michael fixed my PC and was very communicative about everything. Can’t remember the guy I checked out with when I got the PC back, but he was good too. My in-home tech today was Andrew, and he gets 5 stars. He was very communicative—reached out to confirm the appointment the day prior and the morning of. He was patient (answered ALLLL of my questions, and some I didn’t even know I had). And he was very knowledgeable. Definitely not just some random dude who passed CGS1000. I took the time to write this long review because I’d seen before where they were getting a lot of bad reviews, and having used their services for 3+ years, I’ve had nothing but excellent service every single time. My only gripe is the phone system. You CANNOT get through to a human. Apparently the calls are sent to a call center on another planet. Staff has complained to corporate and corporate isn’t doing anything about it."
"I just left Geek Squad in Lexington sc. I am aware an appointment is strongly suggested, however due to health reason, I cannot always schedule an appointment. I have been in 3 times this month and had no problems being scheduled and seen. I received a call that my laptop is ready to be picked up. I stopped at Best Buy after a doctor appointment. There were 2 two people being waited on and no one waiting. I got in line and waited 45 min. I was told I would have to make appointment to come back. I have entered the world of the handicapped and it is difficult to get about . During my 45 min wait, no one recognized I needed to sit down....I was ignored by all the employees who came and went, and there were many of them. When I finally talked to someone, I told them I would call for an appointment.....And, customer service for the handicapped left a lot to be desired. This remark received no comment. If I had not just renewed my contract, I would NOT set foot in Best Buy again."
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