PINK HOUSE FLORIST
6725 Waters Avenue, Savannah, Georgia 31406
About the PINK HOUSE FLORIST
Pink House Florist is a charming floral boutique located at 6725 Waters Avenue in Savannah, Georgia. Specializing in beautiful and unique floral arrangements, this store is the perfect destination for all your floral needs. From stunning bouquets for special occasions to elegant centerpieces for events, Pink House Florist offers a wide variety of fresh flowers and creative designs to suit any taste. With a team of talented florists dedicated to providing exceptional customer service, you can trust Pink House Florist to create the perfect floral arrangement for any occasion. Visit us today and let us help you add a touch of beauty and elegance to your life with our exquisite floral creations.
Photos of PINK HOUSE FLORIST
6725 Waters Ave, Savannah, GA 31406, United States
Opening hours of PINK HOUSE FLORIST
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
08:30 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
09:00 - 18:00
Reviews of PINK HOUSE FLORIST
"My boyfriend called them from out of town- I live in Savannah- asked for delivery (short notice V- Day) they were so helpful to him. I was working & the lady helping him (Anne) found what department I worked in to get them to me that day. The flowers were absolutely gorgeous. Thank you guys so much for all your help. Made my day! They are fresh, smell great. Highly recommend!"
"They claim to have guaranteed same day delivery, but they do not. I'm honestly super upset with my experience with them. I ordered an arrangement to be delivered on the *same* day and it still wasn't delivered over 24 hours later. I called the next morning and they claimed my order arrived at 6 PM but never mentioned how that somehow prevented same-day delivery. I also don't understand how that could be since my receipt literally says "4:02 PM." That's bogus for a website that has printed all over it "same day guaranteed." I'll be honest, I had previously been really pleased with this florist. Nine months ago, I had ordered from them AT THE SAME TIME OF DAY (4:06 PM) for same day delivery and it actually showed up the same day. Anyways, I called them and an extremely brusque person answered the phone and didn't even give me the opportunity to ask questions about what happened. She hung up on me, even. Terrible customer service. She told me I should've called yesterday, but all of my prior experience had led me to believe that ordering online at that time would be totally fine. Now, I wouldn't be so upset if someone had told me in advance that same day delivery just wasn't possible, or if the website didn't allow me to place a same-day delivery because the ordered was placed "too late" even though they're open 24 hours. I guess I'm sorry that I thought ordering at 4 PM was totally reasonable for a 24/7 establishment. I expected these flowers to arrive on the same day, so to have them not arrive, and then have a bad experience with their customer service is just the cherry on top of a terrible experience. The best part? The flowers still haven't been delivered."
"My boyfriend sent me birthday flowers which always inclode my favorite flowers- tulips. The arrangement arrived which was very "unique" filled with various greens such as ferns and other tropical plants to act as a filler. The arrangement came with red ginger which she upsold my boyfriend telling him they were the most expensive flowers you can buy. It was a massive bouqet with the red ginger, peony, and 2 other flowers PLUS my tulips. My boyfrind called and asked about how many tulips were in the bouqet. Apparently it was suppoosed to be a dozen, but only had 7. He immediatly wanted to call and complain but I told him that the bouqet was beautiful and I was very happy. 2 days later however the bouqet was dry and dead. I immediately took photos to show him and he asked me to call her since when he called he didnt know exactly which flowers died. HERES why Im writting this review. Betty has got to be the rudest person that Ive ever dealt with. There is no talking to her- everything was my fault. I must have left them next to a heater (we live in Savannah!) or I didnt add water. Honestly whenever I call to complain about something its so it doesnt happen again. Im all about the small business owner. Im a medical professional and Betty definetly has some mental issues. There is no talking to her- she lies and manipulates the converrsation. However, in the end she said to bring it in Monday and she would add some flowers to replace the dead ones. When I arrived Monday, the employee called her to verify and had her on speaker. OMG this woman is crazy, the way she talks to her employees and customers baffles me how they still are in business. She told the employee to give me some new flowers, but make sure they arent expensive because shes not in the wrong. The bouqet cost $150 (which is just insane for a birthday bouqet made out of tulips!). The employee was very nice and I picked out some mums and daisys which looked fresh. She threw out the old bouqet and made me a lovely arrangement. This is the only reason Im giving 2 stars, but I guarentee you if Betty nade them it would just adding some daisys to the old bouqet. She even called the employee while she was making the arrangement to make sure she didnt give me too much. Buyer be warned- I wanted to leave 1 star especially after reading the reviews. The sad part of the story is that Bettys toxic energy is still upsetting me which is why Im compelled to write this."
"My granny passed away a few weeks ago. We came to this location to buy a heart with three cross on it as well as a cross for my granny’s resting place. There was a gentleman who was awesome and helped us pick the perfect flowers for my grandmother. We picked them out and went to pay, and as we were paying the lady over the phone decided that she was going to up the price by $50. The gentleman had even told the lady that was uncalled for and that we should get the price that was on the ticket all along. The lady proceeded to act like she was doing us a favor by telling us that we could pay 200 instead of 225 when the piece was originally 175. If I’m being completely honest, if we didn’t need the flowers at that time, we probably would’ve picked a different location to shop because it seemed like the lady was just money hungry and was not understanding of what the price was on the floor. I would give them 0 stars but the gentleman was the only thing saving the rating"
"This was the worst experience I've ever had with a florist. One lady who works there is rude! When taking your order over the phone, she's nice, but when it's time to pick it up, she is out of control. When I called to see what time my order would be ready, she told me she didn't know and hung up the phone in my face. I called the lady who referred me to her because she ordered my daughter a wrist corsage, and I ordered her son a boutonniere. She told me she had the same experience. She hung up in her face as well. When we called back, she refused to answer. Upon entering the florist, no one would say that it was them that hung up in my face. The place looks old and decrepit with a bunch of ugly and cheap fake flower arrangements. The corsage and boutonniere were plain and ugly. When I asked about ribbon or anything to make it look better, I was told that would make it bulky. She just did a terrible job. We wasted our money and they were not cheap. If I hadn't already paid for the boutonniere, I would not have picked it up. Looking at the outside of that place, I would not have even gone there in the first place. I told them I would do a review and tell everyone I know not to take their business there."
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