Ways Station 201 Kroger Drive, Richmond Hill, GA 31324

"My mother, Shirley Smith, resided at Ways Station Apartments in Richmond Hill, GA, which is owned by Gateway Management. My mother passed away on August 18th and we cleared her apartment on August 30th with Mr. Mike. He gave me Angellis number to received my mother’s security deposit back. I spoke with Angellis in early September and she told me we would receive my mother’s deposit in one to two weeks. Never received anything! I called back again numerous of times and literally had to leave a voicemail stating I would leave a BBB complaint before someone called me back in less than 10 minutes. I think her name was Trina. She said she would email the location and get my mother’s apartment clearance work and call me back. Three more weeks past and still nothing! I have called numerous of times and left voicemails with HR, accounting, Angellis, and spoke with a few people who said they would call back and never do! I’m sure someone else is living in the apartment now, and I don’t understand what is so hard about them releasing her security deposit."

"I have left over 7 msgs and filled out 4 of their forms online. No one ever contacted me"

"I've been living here about a year the best management team great group of people lives here we are so close of being family looking out for each other, lots of people need assistance in different areas but we take time to care. Just because we are 55+,it's call privacy."

"There's nice apartments but the only unfair thing I see is that those apartments are for Senior people that life with social security and they are so expensive for them and every year the rents go up , some of the Senior can't afford the cost due to they just receive Social security. I think that corporate should analize the way they due they calculate the income to be fair with our Seniors people. Other than that I would gave 5 start."