DHL Express ServicePoint 7246 Stall Road, North Charleston, SC 29406
About the Business
DHL Express ServicePoint, located at 7246 Stall Road in North Charleston, South Carolina, is a finance and post office institution that offers a variety of shipping services. Customers can ship internationally and save 40% on shipments with the promo code GREEN40. All shipments are subject to DHL's Terms and Conditions of Carriage and guidelines for restricted or prohibited items. Customers must bring a valid government-issued photo ID when sending or picking up a shipment, and proof of value for non-document shipments. Duties and taxes may apply at the destination, depending on local regulations. DHL does ship between the 50 U.S. states, but domestic services are not available at DHL ServicePoint partner locations. DHL has the right to open and inspect shipments for safety and security reasons. Certain medications and electronics may have restrictions when shipping, so customers should check with an agent at the ServicePoint for guidance. DHL Express is known for fast transit times, but delivery times may vary based on destination country and Customs processes. The cost of a shipment may be based on volumetric weight rather than actual weight, and customers can use their own packaging but should leave it unsealed for inspection. DHL Express was named the No. 1 World's Best Workplace for 2022.
Photos
Location & Phone number
7246 Stall Rd, North Charleston, SC 29406, United States
Hours open
Monday:
9:30 AM - 6:00 PM
Tuesday:
9:30 AM - 6:00 PM
Wednesday:
9:30 AM - 6:00 PM
Thursday:
9:30 AM - 6:00 PM
Friday:
9:30 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I needed to ship some items internationally. Amy at Charleston location was fantastic! She went above and beyond to make sure that everything is right and my package gets delivered correctly. Hire more employees like Amy! Great job Amy!"
"I was home all day waiting on a big shipment, sitting 10 feet from the door. Got a notification that recipient wasn't home. They never even tried to deliver it. Now I have to jump through rings of fire to track down and get my shipment. Edit for response: Can I come by today 1/24 and pick up my package?"
"Service was fast and the package was found quickly. Amy was exceptionally friendly, especially for first thing in the morning, and she made the process easy and fast. Thank you."
"I had no problem with this location for the past 3 years and even one month ago, but all of the sudden, they are seemingly refusing to do their job. This service point has delivered over a dozen packages to my current address, but yesterday they claim to not have my gate code, despite every courier service being provided with one by the property, as well as me providing one. Today, my package was not even loaded onto the truck so they could pretend to make a delivery attempt, and the only answer I can get is the corporate customer service essentially telling me to go cry in the corner about it. DHL shipping services are far too expensive for this service station for people with day jobs to have no means of getting in touch with them."
"I had a package to be delivered to my home, that never made it. It was marked as “wrong address” by the driver, but the address was correct and verified. I changed it to pickup at the facility, and when I arrived, Mark was extremely helpful in checking my address, and locating my package. He let me know that the drivers would be returning soon, and that my package would arrive with them. It was almost closing time, so he let me know that he would call me when the package arrived so that I could come back to pick it up. When he called, it was after closing time, but he assured me that he would still be there for me to drop by. I was able to successfully receive my package! Mark was awesome, and his dedication and customer service was commendable. Thanks!"
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