Claire's

"I went here to get my triples and 2 cartilages done. The owner, Trinity, was extremely knowledgeable and helpful in helping me understand the post-care, and her extensive knowledge about piercings was so impressive. She made wonderful suggestions when I asked her advice on both the placement (for the ones I was getting done) and for the care of other piercings that I had. She was also extremely personable and I truly enjoyed our entire encounter!! 110% recommend visiting this Claire’s!"

"Awful return policy! Zero customer service! My 17 year old purchased a few things as gifts and needed to return a few things new unused w tags 2 days after she bought them. She paid in cash and they couldn’t give her cash back. The only option was to pay her with a store credit! She doesn’t need a $80 Claire’s store credit! So now I’m trying to reach someone via email or phone at cooperate with zero luck. Don’t pay cash here! So frustrating!"

"The lady working there was a 1 woman miracle machine. While we were shopping, there was a bunch of other people shopping and she managed to greet everyone, get people checked out quickly, answer questions, and more with a smile WHILE she pierced ears. She had 3 ear piercings (1 was an infant) just in the time we were there but somehow, she never even broke a sweat. Epic woman!"

"I took my daughter to get her ears pierced here today and could not have had a better experience. My daughter was anxious (8 yo) and Trinity, the Assistant Store Manager was amazing. She took the time to talk to her and make her feel comfortable and special. And the store manager stayed late so they had two people and my daughter could get them both pierced at the same time. It was also very clean and well done. I so appreciated how kind and thoughtful they were."

"What a delightful experience! I called ahead to make sure they are doing piercings (they are) the woman on the phone was nice and cheerful. That same woman recognized that I called hours before, even though she had lots of customers and she stayed super friendly, gave great advice, gave the right amount of encouraging additional shopping and made the whole experience pleasant. She was so quick in the piercing that I barely felt it. I am sorry that I don’t remember her name, but she’s the pretty brunette in her early 40s. I don’t know if she’s the owner of the franchise, she f not she is the epitome of what customer service should be like. A rare thing anymore…which is why I had to post this."