ABF Freight

"Ordered a large item. It arrived in excellent shape. I got a call as soon as it was headed to Charleston terminal to set up delivery. I got automated reminder the day before. I called to check in on delivery day early that morning. I was told he would be my way shortly. I’m downtown and we have to black space do delivery has a place to park and do not have to sit in the middle of a busy street. Few moments later driver was a few blocks away. All went smooth. Excellent customer service and staff. Thank you very much!"

"Called to set up a delivery, informed them that since I worked on a special military base, I was not able to have my phone during the day. Fortunately my roommate would be home all day and gave them his number to call when it was time.... They called my phone. Did not deliver. Cannot reschedule delivery. Now I have to go pick it up."

"Went to the ABF on rivers ave. We ended up getting a bedroom suite with lots of info and help from Lamar. I haven't bought new be furniture in a while. Lamar was able to get me what I wanted at a decent price. Thanks!"

"Started off great in that the online reservation process worked well and the truck was delivered and picked up very timely. It went downhill from there. First off I was billed $500 above the estimate that I was given on line. The online area said the trailer could be stored at the origin or destination. My house was not yet done so I figured I would just store it at the destination until my house was ready. Apparently the fine details in the email they sent me after the reservation says storing of trailers is not an option. The person I spoke with at the Charleston store was reasonable and tried to be accommodating. When I wrote to the customer service at the main company they were extremely unhelpful. They basically gave me 2 days to get the trailer out or would charge me $250 a day even though their website was deceiving. The final straw came when I got a condescending email from the customer service. If you do decide to go with this company make sure you read every fine detail of the emails they send because they do not stand behind what is written more largely on their website."

"I worked with ABF Freight through U-Pack when I moved to the area. These guys were awesome! They were easy to coordinate with, and the delivery driver showed up promptly. Even when we had a change of plans and had to push our delivery day back one, they worked with us to get it scheduled around our needs. The driver parked it perfectly so it was out of the way but still easily accessible. I really enjoyed working with this company, and highly recommend them for any of your moving/shipping needs."