7-Eleven
1683 North Highway 17, Mount Pleasant, SC 29464
About the Business
7-Eleven is a well-known convenience store located at 1683 North Highway 17 in Mount Pleasant, South Carolina, United States. This store offers a wide variety of food and beverages, as well as everyday essentials for customers on the go. With its convenient location and 24-hour service, 7-Eleven is the perfect stop for a quick snack, a hot cup of coffee, or any other items you may need. Visit us today for a convenient shopping experience!
Photos
Location & Phone number
1683 N Hwy 17, Mt Pleasant, SC 29464, United States
Reviews
"It’s like y’all stopped caring or have become completely lazy. Most have limited time to stop and take a break and when is too here I give up that time in disappointment constantly. Do better.! This location use to be awesome. I see it’s under new management which explains everything."
"One of my pet peeves is being unable to get a receipt at the pump. I have a company car and company credit card. They require a receipt. I stopped at this 7-11 and filled up last night, just after 9:00 PM. Of course, there was no receipt available at the pump. When I tried to go inside, the doors were locked. I did see a couple of people cleaning up. Since I need a receipt, I went back at 7:00 AM this morning. The young man at the cash register said he would have to get the manager. A young lady came and introduced herself as the assistant manager. When I explained what happened, she asked why I didn’t come in to get the receipt last night. I told her again that the doors were locked and that’s why I came back this morning. She said she couldn’t print a receipt from yesterday. Another lady, I assume the manager, came and said something to her. The assistant manager asked the amount and pump number and immediately printed my receipt. I said, “I thought you could print a receipt from yesterday.” She said, “You got your receipt didn’t you!” “Have a nice day”. I told her that I wouldn’t be back. She said, that’s fine, have a nice day. I’ve been in sales all my life. I have always given excellent customer service. I need my customers if I’m going to survive. Today’s generation knows nothing about service and from reading other reviews from this store, don’t seem to care. 7-11, you have lost another customer for good. “Have a nice day.” I just noticed that you are open 24 hours a day. Why was the door locked at 9:15 last night? I thought you were closed. Three other potential customers thought the same thing. What a poor way to run a business."
"Yay! This location lost another loyal customer. How about hiring people that don’t say “I don’t can’t care about 7-11 or it’s customers”. I was charged $1.94 for a burnt hotdog WITHOUT a roll. The cashier told me “it wasn’t her problem, I shouldn’t of bought it”. If 7-11 is out of buns for their hotdogs, and all they have is burnt hotdogs, and it’s not 7-11 employees problem, than who’s problem is it? I would love the owner of this location to reach out to me. This location is a nightmare for customer service."
"I frequent this location making in-store purchases several times per day. Today a store associate WHO HAS TAKEN HER NAME OFF HER BADGE, and replaced it with “I see you” obviously shows the mentality we’re dealing with (A Complete smartarse). She decided to be rude and confrontational with me today, and told me she doesn’t care if I leave, and does not care if the store loses money or another customer. When are these convenient stores going to stop hiring garbage? Yes, 7-11 since I was told by your employee, “you don’t care about losing business” I’ll make sure I’ll go elsewhere like .3 miles away to Refuel. I WOULD GREATLY APPRECIATE A GM OR THE OWNER GET IN TOUCH WITH ME. And for your employee named “I see you” No you won’t. You’re a liability to the store not an asset. You lose business for your employer."
"The staff is always super nice but it’s the little things that make this store give them two stars. Even though they do change the outside trash regularly there are never any paper towels in the windshield wash station outside. And their food section, like the pizza slices, are always either out or are all dried up and old."
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