Decks & Docks 2685 Azalea Trail Drive, Charleston, SC 29405

"These are some of the best and friendly customer service agents are found at a lumber store every one of them is nice from the boss Tanner all the way down to the outside loaders they're always willing to help you load and unload of course even when it's hot they're still friendly about it the prices are decent for this salt water treated wood so of course I give this a 5 out of 5 rating"

"After my contractor walked off the job with all my money I was completely devastated. I really didn't know to do or which way to turn. I went to Decks & Docks to make arrangements for them to pick up decking material. I wanted to switch the color. My contractor had offered to swap out the material for $600. Tanner was the salesperson who assisted me. Right off the bat after hearing about my experience he said Decks & Docks would take care of picking up the material & swapping it out for another color if that is what I wanted them to do & they would waive the delivery & restocking charge. I've never dealt with a company that actually cares more about satisfying the customer than they did about making a sale. It was obvious that I was emotionally distraught. He really cared about making things right. He is a genuinely kind & professional person. After what I had just gone through he was like an amazing breath of fresh air. He gave me the names & contact info of some truly reputable contractors. Decks & Docks appears to be a great place to start your project since they have people you can really trust & a huge selection of high quality decking material."

"After a contractor basically abandoned my project and stopped responding to calls, Decks and Docks took care of me in a manner that I would have never anticipated. Tanner made sure I had quick access to everything I needed, made sure I had rapid delivery, and put me in touch with regional reps. If everyone demonstrated the kind of professionalism and customer care that I found at Decks and Docks, building and renovations would be a genuinely happy experience rather than provoking anxiety. My only regret is that I did not get into the office earlier to learn how I could have protected my project and I could have gotten in contact with reputable contractors rather than the experience I had. Many places say that they treat customers like family, but this is the first time I've truly felt that way."

"I recently purchased Trex Decking material from Decks and Docks Lumber in Charleston, SC. Steven was very helpful and I highly recommend them for your decking needs. They had several options in stock and delivered the same morning I placed my order. Lowe’s and Home Depot had a 60 - 90 day wait on delivery. Steven was able to figure all my needs that we had little to no waste. Michael Ferrazzano Horticultural Consulting Services Mount Pleasant , SC"

"I have been building in the Charleston area for over 20 years. I called Deck & Dock Lumber today after they were recommended by a fellow contractor. Spoke to Dustin on the phone. He was very knowledgeable and professional. Told him what I was looking for and he was able to check inventory and confirm availability. It was at the end of the day and I was pressed for time.When I showed up the material was pulled and ready to be loaded onto my trailer. Dustin met me in the yard and helped me quickly load the material. The Charleston areas demand for lumber and building supplies is so fast paced that you often don’t receive quality service. Deck & Dock reaffirmed that customer service and quality businesses are still alive and well. I would highly recommend them to anyone that takes pride in their work and expects the same from their suppliers."