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Top Dollar Pawn & Jewelry - Hilton Head Island
11 Mathews Drive, Hilton Head Island, South Carolina, United States
About the Top Dollar Pawn & Jewelry - Hilton Head Island
Top Dollar Pawn & Jewelry on Hilton Head Island is your one-stop shop for all your electronic, financial, and jewelry needs. Located at 11 Mathews Drive in South Carolina, United States, our store offers a wide range of high-quality electronics, a variety of financial services, and stunning jewelry pieces. Whether you're looking to buy, sell, or pawn, our friendly and knowledgeable staff is here to assist you every step of the way. Visit us today and experience the top-notch service and great deals that Top Dollar Pawn & Jewelry is known for.
Photos of Top Dollar Pawn & Jewelry - Hilton Head Island
11 Mathews Dr #7, Hilton Head Island, SC 29926, United States
Opening hours of Top Dollar Pawn & Jewelry - Hilton Head Island
Monday:
10:00 - 18:00
Tuesday:
Day off
Wednesday:
10:00 - 18:00
Thursday:
Day off
Friday:
10:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Top Dollar Pawn & Jewelry - Hilton Head Island
"Today (Dec 28th , 23) I went to this pawn shop wanting a new ring , bracelet and a new slide for my Omega chain , loop diamond earrings and some jewelry repaired . I also had a broken bracelet I wanted to sell . The people here could not have been nicer ! They waited while I sorted through all the jewelry until I found what I liked ! They were warm , professional and treated me with respect. I read some negative reviews before I went and some positive ones . I did notice the only negative ones were from people trying to pawn items and thinking their item was worth more than the shop offered . I understand that most people think their “stuff” is worth more than it is. With that in mind I headed to check the shop out myself . So happy I did because I will be a regular ! Fair price on jewelry being sold , and very good price offered for my broken bracelet! I could not be a happier customer ! I bought a ring , an expensive slide , loop diamond ear rings and a bracelet, and left my old jewelry to be sent off and repaired . I thank the guys for a good experience in their shop ! I am female , 68 and went by myself to shop, and I felt at ease and comfortable ! I recommend this shop !!"
"We stop in every time we're in town to buy a piece of jewelry. Always a great transaction. Super friendly, and happy to take time to show us multiple pieces. We'll be back in a few months!"
"Buyer Beware!!! On December 23, 2020, my wife and I purchased a diamond ring. The ring was purchased for $1,391.00. The very next day two side baguettes diamonds fell out of the ring. We called them immediately and left a message- unfortunately it was Christmas Eve when the stones fell off so we were unable to reach them for a few days. We finally reached a woman there named Dawn on Dec 28th. We asked to speak to the owner and her response was “I have been here for 30 years and I am the best you are going to get”. That was the first indication things were not looking good for us. She told us we could take our ring to a jeweler and see what they say. We decided to take our ring to one of our reputable jewelers here in Charleston as we do not live in Hilton Head. Our Jeweler did an examination on the ring and informed us that the ring was sold as damaged which is the reason the stones fell out. They provided us a breakdown of the issues - the shank was cracked and the channel wall holding the baguettes near the center stone was completely worn. They also stated the ring was previously worked by another jeweler who did not know what they were doing. Previous jeweler used a graver tool to tighten the stones instead of building the wall up with more gold to repair the shank which is the reason the stones fell out. The jeweler stated that any reputable place of business that sells jewelry would have known this ring was damaged. Our Jeweler quoted us a price of $494.30 to get it fixed. Given my wife likes the ring and the fact that we don’t live in Hilton Head, we decided to get it fixed and try to get some money back for the repairs. We thought it would be fair if Top Dollar Pawn would reimburse just $250.00. We emailed the owner of all pictures and write-up from our Jeweler. The owner called us back and was extremely rude and defensive from the start. I could barely get a word in. He said we could mail the ring back to him but he would not work with us at ALL on coming to a compromise. As a business man myself, I could not understand why an owner would be unwilling to come to an agreement given the condition of the ring and the fact we live out of town. I also would not want to mail a $1,400 ring back to a Pawnshop without have any assurance I would receive all my money back. I said to him $250.00 is reasonable given there are two diamond baguettes that have to be replaced and the shank has to be repaired. He responded that his jeweler could fix it for $100.00. He also responded with “I should go to a Jewelry store next time I buy something”. Unfortunately the owner would not work with us. After I spoke with the owner, I called my jeweler and they said there is no possible way it would cost $100 to fix it correctly with new baguettes. and would be willing to speak to the owner if necessary. Given the demeanor of the owner on the phone, I highly doubt he would be willing to speak to anyone. All of this gives me concern on Top Dollar Pawn’s moral principles when selling merchandise and dealing with customers on a legitimate claim. We have elevated this issue to the Better Business Bureau. Please be careful when dealing with this pawn shop."
"I stopped in to look at TV's a few weeks ago and was shock3d at how expensive there selection of 2 TV'S was. I then noticed a red keurig 2.0 coffee maker out of the corner of my eye. I saw the tag of $80, knowing I could get the same one brand new for just a few dollars more. So I talked the extremely unfriendly guy down to $60. He told me to keep my receipt just in case it breaks, I could return it. So I may have made 10 cups of coffee, when it completely explodes, shooting scalding hot water everywhere. I had to unplug it to get it to stop. So as most people I have a very busy schedule, so I used my old Keurig until I had my next day off and brought it back. So I went back to the store with the machine and my reciept and was just informed that I'm S.O.L . because I "didn't call that exact second it broke and return it that day" I'm stuck with it and out $60. I should've just purchased a brand new one. But the moral of this story is this place must be pretty hard up for business if they can't even refund a measly $60 Sale and keep a regular customer coming back. As a small business owner myself, I've refunded thousands just to keep a customer happy. This place gets a negative -5 * review if Google would allow negative stars this poor excuse for a pawn shop would get it. Nice job guys!"
"I have never gone to a pawn shop and was looked at in the most racist stereotype ever. I go into the store with my digital camera that take your own batteries and memory card now yes some do come with one but I would buy my own and use it so why would i have to give my memory card with the camera that i am going to pawn. i have gone to this place before and i guess some other people was in there cause the guy I dealt with last time was cool and know what was going on. After the lady tried to tell me something she goes right behind her to the computer to find it out for herself"
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