General Shale Brick & Building Materials

"Kathy and Jennifer helped me find the perfect brick option last week. Thanks so much!"

"It is always fun seeing my friends at General Shale! They always take care of me! I always get the info and product i need. My go to brick store in Charleston!"

"All I can say is they, Jennifer in particular, went out of her way to help me with a situation. This is a highly customer service oriented business. Thank you!!!"

"We just wasted and enormous amount of time waiting on bricks we had ordered and paid for. We were originally told 4-6 weeks then halfway into that told another 5-6 weeks. Absolutely unacceptable. I do not recommend working with this company."

"It was a challenge to get this company to communicate status on brick availability and delivery. Was told it was better for me to contact the brick manufacturers to increase probability of obtaining wanted brick as well as manufactures are more responsive to customers and not the General Shale team. After working directly with the manufacturer to identify brick and amount available, we placed an order with General Shale’s team. When brick was delivered, the quantity ordered wasn’t provided. General Shale didn’t communicate this to us - we found out at the job site when brick was delivered. After calling General Shale, I was told another cube would be shipped but wasn’t received in a reasonable amount of time. This impacted my home build as I had to substitute areas of the home with different material in order to not substantially impede progress. I requested a refund for the brick not delivered. Was told my credit card would be refunded but it has yet to take place. The lack of communication and the amount of effort it took working with the manufacturer it’s hard to see the value in using General Shale. I do not recommend General Shale."