Jiffy Lube 4423 Hard Scrabble Road, Columbia, SC 29229

"My loyalty over the past several years was demolished today. I went in for an oil change. 5.7 quarts of synthetic blend. I was not happy with the fact that they vacuum the oil out of the engine. I was told that it is because if there's ever a leak at the drain plug they know it wasn't their fault. I later found out about some lawsuits that have occurred because of techs not replacing the drain plugs. (Not this location) I used the stay in your car service intentionally. No pricing on the walls, but I have been coming here for so long that I knew it was about $35-$40. In fact, the Midas next door is running a special for the same oil change for $24.99 + tax but I chose Jiffy Lube because I wanted to stay in my vehicle. To my surprise and anger, the tech came back with a price of $109! After a long argument I ended up paying $71 just to get out of there. Needless to say, what they gained today by ripping me off they will lose over time without my business. With 4 cars at our house and the information being passed onto others it shouldn't take long. I will say that the techs working on my vehicle were fast and courteous."

"Staff was friendly and helpful. Everyone worked together to get me out quickly. Great job! The waiting area was clean and there were snacks available for free. I will return!"

"Kenny was amazing! He was kind, attentive, and honest! He got my car in and out as fast as he could and went above and beyond for our family, while working within our budget. Definitely will be coming back if we are in town again!"

"Found my new oil change + services. Stopped this morning (9.5.23) for a differential flush and instead of, sure we will take care of that for you, this guy asked me what year my car was and how many miles on it, I told him and he says you don’t need that service right now. Is good to see that honesty still exists. You just got a new customer. Forgot to mention that this two guys are friendly and with a good sense of humor."

"This was my first time coming to jiffy lube for an oil change and Kenny was the best! I called earlier in the day and he was so nice and helpful over the phone and was the exact same in person when I arrived. The service was fast and the customer service couldn’t have been better. I’ll definitely be returning for service in the future."