Michael Kors Outlet

"The store manager was very snobby, rude and had her belly button out. She is always this way towards blacks and turns her nose at people of color or with a certain look. She was very rude when she had to do my return and I was so very heated and angry. I will be taking this complaint to a higher level and make sure this store is exposed. One thing about me, I WILL GET RESULTS I was in there on Dec 24 2023"

"I asked a price about the purses because they had a large ticket item but was in another bin. The older black associate snarkly said look at the prices where they’re obvious to see. I stated well I was just checking to make sure. She said it again in a rude tone. Here’s a tip. If you hate yourself or the public so much then don’t work with, the public! Younger brunette lady at checkout was pleasant and helpful."

"JESSICA was amazing and made my experience beyond great! I would recommend this store to everyone!!"

"Ordered watches off line and they took out the links to size without asking any questions!!! Need a better in store selection on watches."

"First, the item selection was bland. Second, out of the two associates, neither said a word to me or anyone else in the store. I made eye contact with them several times too. They both looked less than happy to be there. It’s rude to not greet customers. I’m so glad I went to the COACH store right across the way first. (I received excellent, outstanding service at the COACH store - I highly recommend stopping in there). I bought a new bag at the COACH store. Here’s why! I was greeted immediately upon walking in, told about the sales going on and I chatted with the associates up until I left the store. Take notes. A simple greeting/acknowledgment goes a long way. It does ring true when customer service is lacking, people are not going to spend their money. I once worked in retail so I know how it works. The vibe was so negative in MK."