Tecovas 288 King Street, Charleston, SC 29401

"At the suggestion of Krissy (?) at customer service I called the closest store to me when the warehouse was out of a size and color I was hoping for in an exchange. Thankfully this location had it in stock! The sweetest person answered and was extremely kind and helpful and I’m the worst and can’t remember her name- but she pulled my order, got me checked out quickly and efficiently. Better yet she estimated that my order might not arrive until Wednesday with the holiday- but she got it out so quickly that they arrived a day and half after I placed my order. Totally made my day!!! Thank you so much king st store! Looking forward to stopping in next time I’m in town. Y’all are the best!"

"Tecovas is unbeatable! The customer service is the best in the business! I had a great time picking out my first pair of Tecovas boots and would recommend it to anyone looking for a great quality pair of boots or leather accessories! While in there you are asked if you want complementary drinks too which tops it all off!"

"I recently purchased a pair of The Earl's in a scotch goat color. They are extremely comfortable and true to size. They look and feel great. Customer service was great. I called to have them place on hold and when I got there it was an easy and quick transaction. Thank you for all your help!"

"We were on Vacation this last full week in October. Received a e mail from Tecovas about their Birthday Boots. Because I have a narrow foot sizing is always an issue. Went into the Charleston Store and was waited on by Lizzy. One of the best Customer Service person ever. She knew I wasn’t going to be buying at the Store since they did not have the boot in stock. Lizzy worked with me on the proper size and fit. She was absolutely great. Please shop their and ask for her. “Lizzy” She will make your day!"

"My husband had been looking at Tecovas boots for about a year, but couldn’t decide on what style. We just happened to stumble upon the Tecovas store when we were in Charleston - lucky for us! Will helped us and could not have been more consultative. He asked questions to understand how the use case and provided recommendations specific to my husband. He was incredibly patient as it took several pairs to determine what the best size was, too. I wish every salesperson we encountered was like Will! He was wonderful. We will absolutely be back the next time we are in town. Highly recommend!"