Charleston Shoe Co. 188 Meeting Street, Charleston, SC 29401

"I LOVE Charleston Shoes! I have approximately 10 pairs! They are so comfortable and stylish- I always receive compliments when I wear them. They are machine washable and some that I have had several years still look great! The staff is so helpful and fun to work with!"

"I cannot say enough good things about this company or their customer service. These shoes are super comfortable, I can work all day in them and I work in retail so there is a lot of standing involved! I purchased my shoes at the location inside the city market and the girls working were extremely nice, helpful, and knowledgeable about their product. A++ When I had a small issue with one of the straps on my wedges I contacted the customer service department. I got a response immediately and they sent a replacement pair right away! I'm a customer for life now!"

"Salespeople were quite attentive.Bought sandals and went back for their shoes. Both seem very comfortable, but have just purchased so don't know if will stretch.If they continue to hold my heel in place I will be thrilled. Sorry to return home to read some bad reviews. I had excellent experience in store. TWO YEARS LATER AND SHOES ARE GOING STRONG! I have loved these shoes and sandals and now have three pairs.They have held their shape, have been super comfortable and garner "where did you get those" from onlookers.This has been a real find for me.Thank you Charleston Shoe Co.Keep making them!"

"So yes, their high price shoes are comfortable. They really push that their shoes are "machine washable" so I thought that was a really great perk. I put my shoes in the washer only to have them detach from the base of the shoe. Since I no longer had the receipt and "they couldn't find my purchase", they were unwilling to do anything to rectify the situation. Oh, I take that back ... they offered me a small discount on my next purchase. Yeah, I won't ever buy another pair of these shoes ... ever. If you get pulled in at the local outdoor market and purchase - BE SURE TO KEEP YOUR RECEIPT and note their very strict return/replace policy."

"On July 25, 2015 in Nantucket, I ordered a pair of boots. Because my size was not in stock, the clerk filed an order. It is now Sept. 12, and I have yet to receive my shoes. I've called several times and each time have been told the shipment has been confiscated by US Customs because of failure to pay tariff. Further, I've been informed that the bills of lading (as I believe is the term) have been mixed up, so Charleston Shoe is not even certain when the tariff is paid if they can identify my order. Now, let us recall, this is a company that boasts of US manufacturing. That's a negative, but also there's this: Rather than offer to refund my money, I am told to be patient. Patience has now worn thin.to their credit, the pair of shoes I bought and brought home with me are fine, comfortable and attractive. Which makes this miss even more grievous."