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H&R Block
North Charleston, South Carolina, United States
About the H&R Block
H&R Block is a well-known accounting and finance institution located in North Charleston, South Carolina, United States. With a team of experienced professionals, H&R Block offers a wide range of services including tax preparation, financial planning, and bookkeeping. Whether you are an individual looking for help with your personal taxes or a business in need of financial guidance, H&R Block is dedicated to providing top-notch services to meet your needs. Trustworthy and reliable, H&R Block is committed to helping clients navigate the complexities of accounting and finance with ease.
Photos of H&R Block
Bldg 1990, Joint Base Charleston, SC 29404, United States
Opening hours of H&R Block
Monday:
11:00 - 17:00
Tuesday:
11:00 - 17:00
Wednesday:
11:00 - 17:00
Thursday:
11:00 - 17:00
Friday:
10:00 - 16:00
Saturday:
11:00 - 15:00
Sunday:
Day off
Reviews of H&R Block
"We've had our taxes prepared at this location for the last seven years without a hitch. This year we've had a very different experience, & if I could provide a rating of zero stars, I certainly would. On March 24, I walked into the JBC location to drop off our information & make a follow-up appointment. I was told that we had the option of approving the tax return & paying for it online, so I agreed to that. On Monday, April 5, I received a call from the tax preparer informing us that there was some missing information on the W2 from my husband's former employer. I sent a follow-up text to inform her that a copy of the W2 had been requested & was being mailed to us & that I would email the document to her once it is received. Her response was, "Thank you for the update." That was the last communication I received from her. About a week later, I emailed a copy of the document & asked her to respond so that I could confirm it was received. When I hadn't received a response email, I sent a quick text to let her know that I had emailed the document. No response, so I called & left a voice message. After almost a week without a response, I stopped by the JBC Exchange to follow up, only to see that the office was no longer there. This morning (my day off), I contacted H&R Block's 800 number. The agent I spoke to was very kind & informed me that once an H&R Block location closes, files are transferred to another location. She stated that my files had been transferred to the Dorchester Road location, & she scheduled a call-back from that office. I did receive a call back about an hour after the call-back was scheduled. Apparently, the Dorchester Road office cannot locate our file. She informed me that she is attempting to contact the Ashley Phosphate office & that she will call me back. So far, no call back. So our personal tax information is "somewhere," & our taxes have yet to be filed. This is the last time we put our trust in H&R Block. We are concerned about ID theft, not to mention not having our taxes filed when the deadline is now a couple of weeks away. A little communication from the JBC Office would have gone a long way. UPDATE: I just received a call from the Ashley Phosphate Office, & I was told our taxes are complete, & I should be receiving the email to approve, pay, & file. Again, communication would have prevented this confusion."
"The best service I have had. Both, Mr.Jeffrey and his boss were very helpful. I will definitely recommend them to other people. THANK YOU!"
"I really enjoyed talking to my tax professional. He seemed really nice. But HR block is expensive to be on a military establishment, that's why I gave it a 4 instead of a 5."
"Kim has been so very kind, patient, and understanding. She was invaluable in helping me for the past 3 yrs."
"Always easy, very helpful. Took care of an issues when SC Dept of Reuven messed up my tax form on their end and H&R Block corrected them keeping me from paying money they thought I owed."
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