Massage Serenity Spa

"Had a great massage and we booked a couples room while my sister was in town"

"I walked in She pointed out to me the price. I saw where she added $10 for deep tissue. I said Ok. Then she ask me in the lobby what areas I need deep tissue and I told her. She ask me for my card. I said I haven’t gotten my service yet. She wanted me to pay before the service. She said do you have the money because you people don’t have the money and don’t pay. I told her I work everyday and showed her my job I said that’s an insult and walked out! What is your problem lady. You can take a deposit but no I’m not paying you before the service Never will return"

"Ms. Judy is phenomenal! Her approach to massage is very oriented in Traditional Chinese Medicine. I walked out feeling so much better. Seriously, a hidden gem!"

"She's great at massaging but she told me I needed to lose 20lb to feel better. She complained about customers who couldn't take deep pressure and made fun of them when they cried. While leaving, I said I wanted to do a $16 tip on a $70 massage. She said it should be higher and she usually gets $20. I said well it's already above 20%. And then she still charged me $20 for the tip. If I hadn't worked on my self confidence lately, I'd probably be walking out crying."

"Feeling torn… 90 minute massage is $100, so I tipped $20. She told it wasn’t good enough. On top of that, I was charged a $7 processing fee to use my card. As I was leaving, it looked like she was going to change my receipt. Absolutely amazing massage! She used pressure points, hot stones, and worked out all the knots. If it wasn’t so insulted, I would be a loyal customer. This is why I feel torn."